“I ordered 7 pizzas for our team for our inventory day. When they were delivered, I was shorted 1 pizza. I called the store and they stated they couldn't issue me a refund, but they would reach out to their DM and have their DM issue a credit. Since then, I have contacted their customer service dept. 5x about this credit. At this point, it's not about the money so much as their customer service is horrible. I will NEVER go back to this company if this is how they treat their customers.”
“My husband I visited store #2064, where on that day a manager by the name of Katie was working. She very much seemed as though she didn't want to be there from the beginning of us walking in however we went ahead and stayed. I had to ask several times for the food on the bar to be brought out and each time she appeared to be very irritated that I was asking as if restocking the buffet was an issue being that you guys offer a buffet. She was very loud and chatty about other people to the customers and the staff on duty. A woman came in with her child, the woman had a complaint about the pizza she was given and instead of rectifying the issue, Katie made a display of the woman. She berated her as though she was less than and she even mentioned loudly that she does this all the time, what does she expect. Regardless if she does or not, she does not need to be made to feel less than. The woman had her receipt and had a complaint, fix it properly not for the entire restaurant to hear and definitely not to pull the other staff in on it. A manager is a teacher and leader and she is neither of those. In addition, as I was leaving I noticed that she picked up the tip for our waitress and she was not the one that waited on us. Very dissatisfied with the restaurant now that she is there and was a regular that really doesn't want to be anymore. The energy in that restaurant is very different now that she is there.”
“The store in plover Wisconsin at least the one I ordered from makes me angry four out of five times when I call I like your food I hate your store half the time they don't know what the hell they're talking about the other half they don't deliver then all of a sudden they do deliver and then they don't deliver and then they don't have nothing in stock I really can't take it I'm leaving Wisconsin God damn”
“My son and I had there boneless wings last night, In the past I'd consider them one of the best but boy last night's where probably close to the worse I've ever had even the weight seemed off they were dried out batter at best very little chicken and even chicken taste was off!! No more wings for us!!”
“Horrible pizza again! thought I'd give them another chance.... ordered a veggie pizza.. hand tossed with pesto sauce. Holy moly.... came crispy flat crust, no pesto and maybe a tablespoon on cheese directly in the center. it was dry and tasteless. I called to let them know .. also no pesto. TJ told me they didn't have pesto . .but he charged me for it. Said he'd give me a credit. and also he put the amount of cheese he was supposed to. he said they recently decreased the amount. I have had frozen pizzas emmensely better. NO ... I won't be going back for my credit!”
“Dowagiac Pizza hut delivered a pizza bread sticks anc cinnamon sticks that were so gross I couldn't eat and feared it had body fluids or the like added. Not a joke. Saved some to have analyzed bc I felt so violated. Prior to this I was a regular customer ordering 3 or more times a month. It saddens me bc pizza hut pizza was my favorite but that cost me money that the store refused to acknowledge blaming the soaked pizza on pepperoni grease. Pepperoni was a frequently ordered item so I knew better.
When ever all those employees are replaced I might consider ordering again but for now the thought turns my stomach. Tampering with pizza is a felony so I hope if body fluids a match can be made with DNA and those working that shift. I posted photos on social media and received many comments on how gross and disgusting the order delivered looked”
“So got a "BIG" New York Peperoni Pizza. It came in the wrong box. It was cold. and It was a thin crust with no sauce. I mean sack 3 credit cards high thin. I ripped the pizza apart to see if I could take the cheese off. Needles to say it was thin on cheese. This last and final time I ordered from Pizza Hut screams bankruptcy.
TLDR: A thin "pizza" that had nothing and cost 27 dollars.”
“Order # 3250118184226001313037181
$32.52 @642PM
I Sat in the parking lot 55 additional minutes and watch a young man try to give my pizzas to 3 different vehicles 2 of which were In the drive thru!
( I know Makes no sense to me either) i finally go inside and then back outside to to get my pizzas off my hood and leave, After 2 trips thru drive thru only to be told it's gonna be another 5-7 minutes TWICE!! The young lady blames the young man for not taking order and putting it in the oven, THE young man blames the customers for bringing to much business so in the end of this expierence i have to cold pizzas, I'm an hour an 15 minutes late an out $32 bucs for the above,
Hopefully by Monday Pizza Hut will have resolved this disaster an I'll post the result, Billy”
“I returned my order twice today and the thin crust was hard to hard to eat. I was so disappointed. Don't leave the pizza in so long I want pizza not a brick pizza and be more professional about when the customer wants to return it not argue with them. Very disappointed 😞 😔”
“We ordered pizza today for work from the Kingwood location!
The whole process was perfect!
Friendly welcoming staff to yummy hot food!!
A 10 out of 10 experience! Thank you Lingwood Pizza Hut!”
“Pizza has really been so delicious!! And affordable! The new crispy pepperoni is amazing!! And of course the wings are my favorite!! Pizza Hut myself and my family loves you!♥️”
“Haven't had pizza hut for awhile thought i give them a try again. Sad to say but your pizzas would have a hard time beating out a Totino's out of the Walmart freezer. You couldn't put any less toppings on I don't think and still call it a pizza. Not the same Pizza Hut as it was years back”
“Pizza Hut Management:
I have yet to receive a response from the local restaurant relating to (ORDER #3241020181039001 314032458 Placed on October 20 at 6:10 PM) my order on October 20th.”
