“I ordered a pizza and the machine/card reader wasn't working so I had to run to a ATM and get cash, they proceeded to leave when I went to grab money then they, let my pizza get cold, I finally paid for the food and went to go eat it when I figured out he was eating it in my car there was only 8 pieces left, I called the pizza hut I ordered from and ask for a full refund and a free pizza then these kids that worked there blocked my number, this is unbelievably disrespectful to me and my kids. - Karen”
“Ordered 3 x pizzas £38, arrived cold and without bacon on 2 x pizzas. Called Pizzahut Aldershot only to be told by no bacon you can complain with customer services not our proplem.
Do not use pizza hut as they are sheating people out of hard earned money funding this diabolical franchise.”
“We ordered a magharita pizza large and french fries large and a 500ml cocacol anhour ago
We received not only late but also
The pizza was cold on delivery
Fries were cold besides they didn't send the Coca-Cola at all
We called to inform the centre but he refused to listen
Besides there was no tomato ketchup at all..!!said it's payable!!if so they should inform the customer first
Remember not all the customers are indians,we are from Tanzania and never had a problem with pizza hut there
I want a reply to this ASAP”
“I tried to order the $5$5$5 special on line and couldn’t get the order to go through. I called the store and was informed they couldn’t honour the advertised special because they were out of medium pizza shells. Seems suspicious to me that they were out of shells for a special deal. Very, very disappointed!!!!”
“Had a fab lunch at Wednesbury after our visit to iKEA. Jake and Sonia looked after us and made sure everything was good. Really polite and caring staff . Thank you so much”
“I remember my time at woking pizza hut as if it were yesterday. The heat was on if you get my drift but despite this I did not sweat. Lovely young crowd of fellow diners were there too. But it wasn't me in the photograph. Mumsy paid for the dinner, as she paid for me to buy cuddly toys even though I was a grown man. I used to shout at my staff if they did not arrange my cuddly toys in the correct way on my bed. I am a control freak like that. I don't have any recollection of any women but I remember the pizza was hot.”
“We called and placed an order. It never came. I tried calling several times and they kept hanging up the phone! Do not give these people your business!”
“My husband and I came to dinner 2 hours we unfortunately have this man that came to serve the food and he dropped the curry all over my skirt, we have very unpleasant evening, he didn’t even said sorry.”
“Delivery was abysmal was told 30 minutes ended up 1 hours and 45 would not answer phone will never use again liverpool prescot street will use local and independent takeaway from now on”
“I got the worst pizza from pizza hut ever a couple nights ago. Dried up half burnt. I didn't eat it and it cost me 22 dollars. Won't order from Ashland pizza hut ever again. Aweful”
“I ordered my food through the app and paid with credit card, they brought another customer order to me. called the store was told they'd send me my correct order. the door dasher comes an tells me I have to pay cash we called the store an bob the manager says he has to bring the food back because I stated I am not paying twice. they took the food I called back repeatedly just to be hung up on even by the manager after yelling at me it's not his problem contact door dash. I called back again explain that I ordered through Pizza Hut app not door dash and at this point I want my refund. the incompetent manager bob says door dash has to refund me I remind him I ordered through the app not door dash he yells at me again stating he might give me a refund his stores too busy an then hangs up again. this was the absolute worst experience I have received I am appalled and disgusted being treated in this manner when the fault lies with the restaurant. I WILL NEVER RETURN AS A CUSTOMER AND I AM CALLING CORPORATE BECAUSE STILL PIZZA HIT HAS MY MONEY AND I STILL HAVE NO FOOD!!!!!!!!”
“When did Pizzz Hut shrink their pizzas? Since when is a 12" pizza calcified as a large pizza? Astounded at how small it is. Noticeably, the price sure didn't shrink with it at $28.00 for this ridiculously small pizza!!!”
“Order meat feast n chips pizza was poor in meat. And cold so was the chips I'm so disappointed in the quality of food that food outlets are providing for good morning plus deliver man rang me and demand I went to him to collect my order I told him I paid for deliver I find aswell deliver driver for food outlets are real lazy with a disgusting service
NEVER ORDER FROM HERE AGAIN”
“@Farhan. I had the same experience. Very disappointing. I ordered 3medium pizza. Had to wait 30 minutes while the pizza's were made and trying to enter the voucher code. Staff told me I had to payefull amount because pizzahut had not entered the code in the system. So I left, leaving them 3 pizza's. Not even an excuse on the app. Treating your customers like this is the best promotion for Domino's.”
