“The 4 stars was for the quality of the food. It's the perception of pizza hut now. The intial advertisement was grand. And everybody said the same taste. Perect. But prI've and satisfaction poor. If you was too try again. Throw money at it. Quality sells. With the rate and quantity. 10 to 20 years. It's five e stars. Big smiles. And a hurendous acount. It was an Andy that catered for us. A loyal man all credit is due.”
“we called to order for rs 1000 using gift voucher from sbi credit card purchase. the person who took the call called Rashmi is telling only after festival in the normal days onl these coupons will be allowed to redèem . we answered saying that if this is the case why offer the coupons during the festival season. we complained to sbi stating that why they issue such coupons when they are not interested in promoting themselves.and the person previously mentioned ,Rashmi was very rude and completely unprofessional.”
“Pizza Hut! More like pizza SLUT! where is this hut located?After waiting two days for a delivery ive come to conclusion you are no longer Pizza Hut you are MUD HUT! Based in the middle of africa.May I add my nephews are so famished they now have flies swarming around their eyes just like the BEAFRAN delivering the goods! Ps I can see the baby's ribs.”
“Was at Langkawi, Malaysia Pizza Hut... Poor poor service, half the items on the menu wasn't available and to say that on a Friday evening (really)... poor service, had to wait a longtime to order and receive order... Plus ! When I asked to speak to the manager... He went AWOL.
Overall poor Pizza Hut service.
Mo”
“Pizza hut Frome
An online order was cancelled after we received a call that the hut did not have any pan base for our order. The order cost more than £60.00 . Every week we call customer service we are told that whoever we spoke to didn't lodge our complaint and process our refund. It's been three weeks and still haven't receive any refund. Very unfair from pizza hut Frome.”
“Currently sitting in your Bracknell branch. When we came it it was so quiet. No salad due to failed delivery. Very slow food. A big table came in and been waiting 30 minutes for table to be cleared. Asked for garlic mayo, said it would be brought over, wasn't, went myself. Still waiting for puddings. So fed up. Treat for the family. What an anti climax....feel like walking out”
“Their customer service is rubbish. They promise that the online order will be delivered within a certain time. (Double the time plus more and we were still waiting) complained and they said they will send a £10 voucher in 3 days!! Two months later nothing. Sent an email to ask and no reply. Two weeks later I called and they said only the person who emailed me can help me. They can’t even issue a voucher with out this person apparently. So I have complained again. It’s ridiculous. It’s happen twice this year on both occasions being online orders which should have been there on time but wasn’t!!!!!!!!”
“Appalling service from Pizza Hut delivery in Borehamwood, with their head office only 1/2 mile up the road. I phoned for an order and was asked to hold on for a minute, 20 minutes later he came back and immediately cut me off. I've heard dozens of complaints about this terrible company. would never use them again”
“We have a big issue for a very long time. They refuse to deliver to our postcode even though it is just 1 mile down the road from two of the delivery huts. The latest excuse I was given is that it is too busy in our area! Duh, this is London, it is busy everywhere! Besides, my daughter's school is a 5 minutes walk away from us, on a main road, it's even busier and yet they are delivering to that area!”
