Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipment, great communication”

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Posted 3 years ago

“Excellent price and fast shipping!!”

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Posted 3 years ago

“So far so good! Shipping was a bit expensive but everything else is on point. My pond guy will be ordering an upgraded filter for me through you guys, the GC Tek 4.25 and new pump. Looking forward to a healthier pond 😊 Thanks!”

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Posted 3 years ago

“Fast delivery of a product I can't find locally anymore.”

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Posted 3 years ago

“The products worked out really well for my Oase. Thanks to the staff they set me on the right path to the right products.”

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Posted 3 years ago

“Quick free shipping on my order of the best algae treatment on the market. Play It Koi is the first place I look for my pond's needs.”

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Posted 3 years ago

“Play it Koi is a wonderful company. They are great at getting back to you in a timely manner and my package came right away. I will definitely be shopping here in the future.”

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Posted 3 years ago

“My go to store for all my pond and koi supplies. Ben and staff are amazing. They really go the extra mile for their customers. Thank you for outstanding customer service.”

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Posted 3 years ago

“Prices are competitive, free shipping, great instructions on what products to chose, and very fast shipping!”

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Posted 3 years ago

“Once again, they have come through. Fast delivery and always have the parts I need.”

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Posted 3 years ago

“My orders always come very fast. I've used the MedZyme all summer. I will use the Prazi in the spring. I'm trying to simplify my pond meds. This looks like I'm on a roll.”

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Posted 3 years ago

“My order was quickly filled and mailed to me. Everything I ordered arrived in good condition and in the quantity ordered. I was even given 2 extra plants.vso nice to have a supplier in the west!”

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Posted 3 years ago

“Looking forward to ordering more pond products from Play It Koi in the future!”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“AWESOME PRODUCT!!”

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Posted 3 years ago

“I was a little leery about buying plants online. I live in a fairly hot climate, but none of the local nurseries really carry any water garden plants. My biggest fear about ordering online was.....how will the plants survive & handle the transportation.... Well I can honestly say that I have been impressed. Typically I receive an email of the shipment, and within 24 to 48 hours the box is at my doorstep. The plants are always well wrapped and packed carefully - and despite the hot weather they have always looked great and maintained their moisture. Of course if I was to add one tip - it is plan for your plants in advance. That is, have everything ready so that when you receive your plants you can get them repotted and placed by the end of the day. I can say on a few occasions I was not ready and I was able to place the plants in a bucket of water (and even those plants plants did fine). I suppose that shows that Play It Koi does send good quality, hardy, healthy plants. So even despite my inexperience, the plants did well & look great.”

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Posted 3 years ago

“Best information ever and prices are fair”

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Posted 3 years ago

“Play it Koi always has just what I need for my little Koi pond.”

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Posted 3 years ago

“Had exactly what I was looking for.”

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Posted 3 years ago

“Wow this was the quickest we have received any order you guys knocked it out of the park, or should I say pond! Great job highly recommend your company and will mb e coming back.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews