Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,243 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,243 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 24th October 2026

Elizabeth

Play It Koi 5 star review on 18th October 2026

John

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

850

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect transaction from start to finish! Healthy plants arrived quickly! Thank you!”

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Posted 3 years ago

“Good plants thank u”

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Posted 3 years ago

“So far so good! Packaged well and delivered on time. Planted in the Koi pond that day, so will see how it does over the summer!”

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Posted 3 years ago

“Fast shipping and all products working. I'll return for the good prices and the points program. Reliable site. Thanks.”

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Posted 3 years ago

“I liked how quickly my order arrived.”

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Posted 3 years ago

“Great! Relatively quick shipment. High quality product despite shipping across the US.”

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Posted 3 years ago

“My plants were wrapped gently, and when I opened my packages, they were all beautiful! Thank you!”

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Posted 3 years ago

“Employees give great advice and willingly share their knowledge”

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Posted 3 years ago

“Our 3 varieties of plants for our small pond arrived in beautiful condition and just as I expected from the website. This is my third year ordering in the spring to get my pond up and running and I have never been disappointed. We are very grateful for the quality of product , ease of ordering and careful shipping from you. So happy to have you!”

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Posted 3 years ago

Author didn't leave any comments.

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Posted 3 years ago

“Prompt, accurate fulfillment.”

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Posted 3 years ago

“This is a great company! I received my order in a timely manner, and the plants were packaged very carefully. The only thing I would suggest is to include instructions on how to care for the plants once you receive them. I know that info is on the website, but people forget, and they don't always want to take the time to go back and read what to do. Otherwise, great to work with, great customer service, too! Thank you!”

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Posted 3 years ago

“Always a good experience buying from you. I wish you had a store location to go and browse through.”

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Posted 3 years ago

“Shipping wasn’t bad, prices are reasonable, and quality seems to be really nice”

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Posted 3 years ago

“Kevin was very helpful with everything. This will be my go to store from now on.”

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Posted 3 years ago

“Customer service was very helpful facilitating a return.”

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Posted 3 years ago

“Plants arrived well packaged and very healthy! Also, arrived quickly.”

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Posted 3 years ago

“The plants arrived in a timely manner and looked healthy. We planted them and are waiting for them to grow.”

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Posted 3 years ago

“I worked with Derek to spec out the correct diffusers to aerate our HOA pond. Derek was very helpful and more than willing to help trouble shoot when I ran into issues with equipment that we already had on-site. Don’t hesitate to call Play It Koi.”

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Posted 3 years ago

“Very fast shipping! Products came as expected.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 4,243 reviews