Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual arrived in a timely manner Product was exactly what I wanted”

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Posted 3 years ago

“Lilies are great. Very healthy”

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Posted 3 years ago

“5 stars all around”

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Posted 3 years ago

“Fair, fast, and as expected. Thank you.”

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Posted 3 years ago

“great transaction. couldn't be happier with the service or the nijikawa genesis food. First time I've tried this food. But the koi loved it. Will be ordering again!! John”

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Posted 3 years ago

“Had absolutely no trouble finding the parts I needed to tune up customers koi pond. I will be returning for more great products from play it koi!!!”

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Posted 3 years ago

“Everything fit, filter is running great, Koi are happy. Thanks”

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Posted 3 years ago

“Excellent products and excellent customer service !”

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Posted 3 years ago

“Order came promptly.”

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Posted 3 years ago

“I needed a rhino bottom drain asap and I received it within 2 days. Awesome customer service! Heath, Art of the Yard”

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Posted 3 years ago

“Sorry it took a while but wanted to install liner that I ordered to give a honest assessment of not only service but also product. Service was good but the material of liner ordered was very hard to work with. Even after laying in the sun to help with flexibility it was very cumbersome to work with. Thanks for listening.”

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Posted 3 years ago

“Ordered at filter kit and uv light (included in kit). Received it on time. All parts in place. Install was easy. Clear water. And happy fish and turtle. Thank you!”

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Posted 3 years ago

“I like Play It Koi. Their staffs are very friendly and helpful. Questions are always answered. I ordered WattMizer10K KoiKeeper System and it just arrived. I have not set it up yet so I can't tell how good it is but it looks great. Can't wait to see how it works.”

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Posted 3 years ago

“Great company and awesome service!”

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Posted 3 years ago

“The canna bulbs I ordered came quickly and they looked to be in great shape. Thanks for throwing in that little extra as well!”

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Posted 3 years ago

“Plants came quickly. Will shop here again.”

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Posted 3 years ago

“Excellent quality cattails. String plants that were actually growing in transit. They're acclimating to my pond very quickly.”

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Posted 3 years ago

“Derek is very helpful and full of knowledge.”

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Posted 3 years ago

“Very friendly service with quick delivery. Great price compared to others.”

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Posted 3 years ago

“5 Stars... Top Notch Service & Prices ! Knowledgeable & willing to share info. I'll always come back.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews