Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,174 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Eight is easy to use, product shows up promptly in good shape”

Helpful Report

Posted 2 years ago

“The delivery was fast as expected and price is very good compare to others. My koi loves Nijakawa koi food andit is fresh patch. I will buy koi Food from here now on.”

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Posted 2 years ago

“i don't know what i expected when i ordered 5 bare root water lily varieties. from other sellers of water plants i might have gotten half dead plants or rhyzomes that would never grow, sadly, my experiences. when my order arrived, i was surprised to unwrap very well seperated and packed 7 (expected 6) bare root healthy looking plants but with brown and somewhat spotted pads. got them potted and in the pond within the hour. next day (today) the pads are all green, everyone seems happy and a bud has overnight opened into a pink and yellow lily. beautiful! i think they will do well here and i thank you for giving me my money's worth and more! you are definately my go-to pond plants guys!”

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Posted 2 years ago

“My plants arrived in perfect condition and are very happy in our pond. Thank you!”

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Posted 2 years ago

“We purchased three types of pond plants for our new Koi pond. We live in a rural area in the Midwest, yet the order arrived ahead of the expected time. They are all healthy and well-packaged. Play It Koi reached out to us immediately and thanked us for the order. The site has wonderful instructions and tips for new pond owners. I will purchase from this site in the future.”

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Posted 2 years ago

“my plants arrived in "good health" and in abundance. My snails were all alive and well. I am extremely happy and most definately will be ordering from this company again!”

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Posted 2 years ago

“Very satisfied with my water plants & Fast service!”

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Posted 2 years ago

“Arrived fast perfect”

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Posted 2 years ago

“I love how everything was packed. I have NEVER ordered a live animal before and I was going to be closed at my store the day it was to arrive. I put a heart throbbing note to the Frdex driver and left my phone number. He called me.. made arrangements to meet me and I got my live plant and snails I ordered. I am so excited. I think you bonus shipped me because I ordered one flag iris and there were four little ones.. so thrilled. I ordered the floating container. Had pea gravel and away it floated. I wished the snails a wonderful life and tucked them in.. remember ordering five and there was a tiny bonus one included. Your company has my rave reviews!!!”

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Posted 2 years ago

“Very smooth and efficient experience. I was more than impressed with how quickly my plants arrived! They look amazing!!!”

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Posted 2 years ago

“Super customer service. I was pleasantly surprised that my plants were much larger than expected! Shipped fast and arrived in beautiful condition.”

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Posted 2 years ago

“Nice healthy tubers!”

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Posted 2 years ago

“You done good! My filter came on time one was at a good price!”

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Posted 2 years ago

“Great quality plants at an affordable price! Ben was friendly and took his time sharing details on questions I had. Looking forward to purchasing koi when they're available”

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Posted 2 years ago

“Awesome thanks for getting my ppnd equipment out so quickly my finny friends appreciate it also, I will be rebuilding my older pf 2400 uv filter and will likely reach out for assistance thank you so much what a great company. My pondmax filter and pump are fintastic!!”

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Posted 2 years ago

“Excellent choice of products and exceptional delivery response.”

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Posted 2 years ago

“I received 2 out of three items in my order, but have yet to hear anything on the status of the third item, a UV light. Please advise. Thank you.”

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Posted 2 years ago

“Everything was great from the prices to the delivery. Will definitely shop here again”

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Posted 2 years ago

“Extremely fast shipping. Will buy from this company in the future, for sure.”

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Posted 2 years ago

“Always easy to do business, with quick and friendly service!”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 4,174 reviews