Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,835 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,835 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 5th May 2026

787

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Derek is the most helpful, kind, and professional individual I have had the pleasure of doing business with! He bends over backwards to solve problems, and make the customer happy!!”

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Posted 2 years ago

“Excellent products and quick shipping”

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Posted 2 years ago

“Searching the website was easy and was placing the order. The Package showed up quickly with everything we ordered.”

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Posted 2 years ago

“Fast shipment, good price”

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Posted 2 years ago

“Quick shipping and worth the price”

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Posted 2 years ago

“Fast shipping, reasonable prices. Will buy from again”

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Posted 2 years ago

“My experience was great. The filter pads arrived timely and well packaged.”

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Posted 2 years ago

“Excellent, just what I needed for my established koi pond. This is my 3rd Savio pump.”

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Posted 2 years ago

“Easy to order from your web site. Order was fulfilled quickly.”

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Posted 2 years ago

“I was very impressed with the entire process. The delivery was very fast and the plants looked beautiful and healthy. Customer service was very responsive. I am extremely satisfied.”

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Posted 2 years ago

“So far so good. I just received my package today and have not yet used it so I cannot give an opinion on the product. However, I enjoy doing business with a company that values my business and communicates with its customers. I have gotten several emails, offering bits of advice and offering an opportunity to join their community. The number one thing that I appreciate is putting their phone number on the bottom of the email so that you can actually call and speak to a human about any questions or problems that you may have. Unfortunately, a lot of companies don’t understand how important that connection is. It irritates me to no end when it takes me a half an hour just to figure out how to contact the company for something other than giving them my money.”

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Posted 2 years ago

“great communication and service”

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Posted 2 years ago

“I received the package in good condition and the price is good. The only thing I am not satisfied is the shipping takes so long. 2 of 3 times that I ordered tooks almost 9 days to get here.”

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Posted 2 years ago

“EASY SETUP”

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Posted 2 years ago

“I was pleased to receive my order in a timely manner and I hit what I paid for: Great Job”

Play It Koi 5 star review on 11th September 2023

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Posted 2 years ago

“Play It Koi is the only place I will purchase what is needed for my Koi pond! I am extremely satisfied everything I've purchased!! Thank you!!”

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Posted 2 years ago

“Your products and service are great, and they always arrive in a timely manner. Good Job!”

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Posted 2 years ago

“I only ordered one species of plant and was ordering for my aquarium. I was beyond impressed with how many plants they sent, how well they were packed, the extent of the roots on the plants, and the communication. They sent so many in two bundles, I took one full bundle to my favorite local aquarium store and they were beyond stoked to get it! I would not hesitate to ever order again from Play It Koi!”

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Posted 2 years ago

“Easy and fast with an easy to navigate site.”

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Posted 2 years ago

“I was surprised at how small the box was. But the plants all arrived in great condition. Moreso, I have purchased plants locally here in Los Angeles and even getting them straight from the "nursery" they were iffy. But these had beautiful roots, few dead leaves and were not limp.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,835 reviews