Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,242 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 24th October 2026

Elizabeth

Play It Koi 5 star review on 18th October 2026

John

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

850

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The UV lights arrived safely. Poor instructions for use--both in packaging and on website. The lights FLOAT. How to get them to stay down on bottom of pond? The tiny-print paper inside says to put the light inside a filter??!! Never have seen a filter to fit that long bulb. For now, I slid them inside the holes in a cinder block. Not a great solution. Hope the lights do not kill my fish. Follow-up, 2 weeks in: These lights are fantastic! After my old UV lights died, my two fish ponds looked like pea soup. After only a couple days, the water began to clear. Now, 2 weeks in, it is crystal clear. I only have to change my filters every 4-5 days. These lights are not only much less expensive, they are far more effective than 2 other UV lights I've purchased. Even though they float, I would recommend them. I do hope play-it-koi will find a way to sell weights that might be installed at one end so the light stays under water.”

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Posted 2 years ago

“My koi love Nijilawa Growth Formula Premium.”

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Posted 2 years ago

“Everything thing arrived healthy and happy”

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Posted 2 years ago

“You have been do kind eith your time snd expertise.”

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Posted 2 years ago

“I received the pond potting soil in a timely fashion. It took almost a week to receive the plants and pots. The help and advice I received from Derek was superb. I just placed to Water Lilies and Water Hyacinth in the pond and followed the instructions that Derek emailed. All looks good so far.”

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Posted 2 years ago

“Fast shipping, and good quality.”

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Posted 2 years ago

“Plants arrived in good condition. Very healthy, larger than expected.”

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Posted 2 years ago

“Looking forward to the day I have a pond. The koi look amazing. Will continue to tide myself over with all the beautiful irises I've received. Great inventory, very well packed. Shipped in a timely manner, excellent customer service. Couldn't be happier.”

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Posted 2 years ago

“Order arrived quickly. Plants in good condition.”

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Posted 2 years ago

“You did exceedingly well!”

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Posted 2 years ago

“It has gone swimmingly well, we are very satisfied with the product, with the customer service and your shipping service.”

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Posted 2 years ago

“Well I'll tell ya like this. 1. I AM AN IDIOT! Also 1. PLAY IT KOI CARES ABOUT YOUR BUSINESS! I messed up 3 orders 13 different ways, and the fine folks helped me get my mess straight before quick could get ready. Big shout out to Kelly and Ben who contacted me on a SUNDAY! Yes on a SUNDAY! if that's not customer service then keep shopping at Suckmart with the rest of the sheep. Thanks again guys. You remind me how the world used to be. GREAT! ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Awsome. Plants were great. They already have the 1st new leaf.love them thanks Marie. Send catalog for next year.”

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Posted 2 years ago

“Very excited about another pond plant from you This will be my sixth plant from you & can’t wait to see it bloom ❤️”

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Posted 2 years ago

“Absolutely wonderful,all the plants are very healthy and growing fast just like my previous ones. Very pleased.”

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Posted 2 years ago

“I received my lotus lily bare root the other day and was very happy with their quality! I was very happy that I got two roots when I thought I was only ordering one! Very satisfied with my purchase and will make more in the future!”

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Posted 2 years ago

“Our plants looked great and came quickly. Would buy again.”

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Posted 2 years ago

“Great fast service Not sure how to rate the plants yet”

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Posted 2 years ago

“Overall very impressed with my experience with Play-It-Koi. I found their website online when I was quickly finding that I couldn't locate any Retail Businesses in Minnesota within 200 miles of us that sold Pond Plants & found they overall had a 4.8 Rating. My husband & I replaced our liner in our Medium Sized Pond & rebuildt the structure of the pond and wanted to submerge plants in our refreshed pond & add plants to our pond's ledges to create a healthier pond environment which is enjoyed by the local frogs. I received my order for all Hardy Pond bare root plants within a week of placing my order & they arrived 1 day earlier then their Estimated Delivery Date. All the plants arrived wet & healthy with a good to great established root system. I'm especially looking forward to seeing & smelling the lemony bloom on the Texas Dawn Yellow Hardy Waterlily. I planted the Blue Pickerel in a resin half barrel whiskey barrel & hoping that will keep it under control! Also, to my surprise, I ordered 8 Blue Flag Iris Versicolors & received 12; a bonus of receiving 4 extra irises. Thank you, Play-It-Koi! Now, we'll see if they can winter over in our Zone 3b Minnesotan Winter...”

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Posted 2 years ago

“Exactly what I needed and best price online…quick delivery, and the perfect addition to my pond.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 4,242 reviews