Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,174 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My product came quickly and in excellent condition. It was packed xtremely well. I was very impressed with the fast shipping and quality of plants I ordered.”

Helpful Report

Posted 2 years ago

“The plants arrived in excellent condition! The service was great and i was provided updates on shipping and delivery.”

Helpful Report

Posted 2 years ago

“Folks at Play It Koi were communicative and helpful in their guidance. Pointed me to just what I needed and did so with prompt responses via their site’s chat and email follow-up. Generous with their time and clearly know their craft. My order arrived earlier than I imagined!”

Helpful Report

Posted 2 years ago

“First time buying from this store- product arrived in great condition, hopefully works as well as it did in the past.”

Helpful Report

Posted 2 years ago

“Super fast shipping and the plants looked great!”

Helpful Report

Posted 2 years ago

“Absolutely love these plants quality is superb”

Helpful Report

Posted 2 years ago

“Wow! I ordered some floating pond plants as a surprise for my daughter. She has a small pond and she couldn't find any locally. You sent several extra plants and they're all so big and healthy! Thank you so much for such generosity and great service! It's truly appreciated.”

Helpful Report

Posted 2 years ago

“My plants arrived in very healthy condition. All are planted now and all looking good”

Helpful Report

Posted 2 years ago

“Derek, Ben & Kelly have always been there for my endless stupid questions. Their customer service is second to none.”

Helpful Report

Posted 2 years ago

Thanks Rich! Love the music thumping in the background too! ;-) - Your Finned Friends at PIK

Posted 2 years ago

“Thank you and it works very well”

Helpful Report

Posted 2 years ago

“Timely shipping, plants arrived all were alive would buy again.”

Helpful Report

Posted 2 years ago

“The lotus roots I received are spectacular! They are large and healthy with numerous leaf spikes. I'm very pleased.”

Helpful Report

Posted 2 years ago

“My cattails look great. Looking forward to seeing them grow in.”

Helpful Report

Posted 2 years ago

“I am very gracious and happy to report the 6 plants I received were in excellent shape, healthy, and they even whispered in plant language to buy some more. You know what? I definitely will. Thanks for making this an easy process. My pond and fish are looking forward to the next shipment. This is why I LOVE small businesses!!”

Helpful Report

Posted 2 years ago

“Plants arrived today and I couldn't be happier❣ The quality was above and beyond expected. I will never need to shop anywhere else. Can't thank you enough!!”

Play It Koi 5 star review on 16th May 2024

Helpful Report

Posted 2 years ago

“They always have the sinking food in stock and delivery is free and quick”

Helpful Report

Posted 2 years ago

“You did great! The 3 plants arrived in super nice shape. I will definitely be back next year!”

Helpful Report

Posted 2 years ago

“The plants are very nice. So good to see green floaters again.”

Helpful Report

Posted 2 years ago

“Plants arrived in good shape and quickly. Not a fan of having to use shop app for tracking orders and was concerned when received message "Good news your order has arrived in the United States!" all was well tho and I'm a happy camper”

Helpful Report

Posted 2 years ago

“Derek was a terrific help to plan and purchase all the equipment.”

Helpful Report

Posted 2 years ago

Play It Koi is rated 4.9 based on 4,174 reviews