Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,606 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 9th September 2025

773

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as usual from the Play it Koi team! Plants ordered on numerous orders and all growing great.”

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Posted 1 year ago

“The koi food ultra balance wheat -germ is excellent. Excellent seller. Thank you Roger”

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Posted 1 year ago

“My plants got shipped as promised, they arrived well packaged, the plants itself looked great and healthy All in all I'm very happy with my purchase.”

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Posted 1 year ago

“Everything was as promised, thank you will order from again”

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Posted 1 year ago

“Purchase and shipping was seamless and great”

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Posted 1 year ago

“USPS took awhile to get the package to my destination, but that shouldn't reflect on Play It Koi. All arrived in perfect shape. Always enjoy dealing with Derek and this company.”

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Posted 1 year ago

“Could not find this part ANYWHERE! Thank you so much...we will deFINitely be back for more!”

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Posted 1 year ago

Thank you so much, Nita, for your FIN-Tabulous Review! We truly appreciate your support and loved reading your punny review. Hope you have a magni-FISH-ent day! - your PIK friends

Posted 1 year ago

“My package was delivered timely and the product is what I expected. I'm glad PlayitKoi carries Pondmax products. Great experience!”

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Posted 1 year ago

“Great price and fast shipping.”

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Posted 1 year ago

“My Savio UV light was left out all winter and that proved fatal for the bulb and light unit. Play It Koi had the best price and shipped quickly. We are fully protected again. Thank you Play It Koi!”

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Posted 1 year ago

“Great plants and fast delivery.everything arrived perfect.”

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Posted 1 year ago

“Shipping was very quick. I ordered online and it arrived the next day.”

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Posted 1 year ago

“Very satisfying”

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Posted 1 year ago

“This was my first purchase of online plants for my pond. I was pleased by the condition of the plants and they arrived in a very timely manner. However potting them was another story! I had only used floating plants such as water hyacinths last year so no potting was necessary. Apparently I didn't add enough gravel to the top of the pot b/c when I placed it in the pond a bunch of soil started to flow out of the pot and into my immaculately clean pond. Needless to say I was not happy, but it was probably my own fault. I think it would be helpful for 1st time "potters" like mysef to have a bit more clear instructions and amounts posted on the bag of soil. Luckily most of the debris settled down to the bottom after a few days and the pond has cleared up a bit. That would have been good information to have. I also have no idea why there is a drawstring on the potting "bag"????It's not mentioned anywhere that I can find........”

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Posted 1 year ago

“Happy with the hornwort order.”

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Posted 1 year ago

“Always on time and prompt shipments”

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Posted 1 year ago

“The new pond pump was easily installed and is running great.”

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Posted 1 year ago

“Excellent so far. I received the pond plants today and everyone of them is vibrant and healthy!”

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Posted 1 year ago

“Like the product seems to be just what I need.”

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Posted 1 year ago

“No problems at all from ordering what I needed through arrival of the shipment. The part I needed for our pond light was in stock and shipped the next day. Great company to work with.”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,606 reviews