Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,606 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 9th September 2025

773

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excelent service”

Helpful Report

Posted 1 year ago

“Play It Koi has consistently been extremely helpful and personable. They've answered each question leading up to my order and got things shipped extremely fast (2 days!). Would recommend going through these folks for your aquatic plant purchases :)”

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Posted 1 year ago

“The three plants arrived in beautiful health. They were gorgeous. I am very happy with them.”

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Posted 1 year ago

“You did great. Got my purchases fast”

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Posted 1 year ago

“Fast shipping , easy website to use, i live on a island which makes it easy for me an the fishes!! Thanks andrew”

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Posted 1 year ago

“Great products and support!”

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Posted 1 year ago

“Had questions about the part I needed, your agent was great, verified the part number and was very helpfull. The parts arrives quickly & were reasonable price. I would highly recomend and will use again. Thannk you”

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Posted 1 year ago

“very good came in right in time with change of seasdon”

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Posted 1 year ago

“Easy online ordering and fast shipping!”

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Posted 1 year ago

“Savio equipment holds up well but after 20 years I needed some replacements. These arrived in perfect condition and were well packed. My skimmer now feels like new again!”

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Posted 1 year ago

“Quick ship. Just as described”

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Posted 1 year ago

“Excellent service. Enjoyed my talk with Ben. I'll be back for sure.”

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Posted 1 year ago

“You are always so helpful and courteous. Thank you!!!”

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Posted 1 year ago

“Fast fulfillment of orders, the right parts for our equipment, shipments arrive intact. Prices are a little high it seems for the parts purchased, but can't find alternatives.”

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Posted 1 year ago

“I truly like the simple prosses on how to install your product and the shipping time.”

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Posted 1 year ago

“Great, as usual. The transformer for the UV light on my PondMax filter went out. I was able to quickly locate what I needed on the website but had a question as the photo didn’t quite match what I had. The employee I talked with was knowledgeable and explained a design change for the part. I placed my order on line and it shipped an hour later, arriving two days later. Couldn’t ask for more.”

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Posted 1 year ago

“We are very pleased with the purchase of the OASE 5150 waterfall pump...the fish are extremely happy! Many thanks to Ben and crew at Play It Koi for all your help. You all did a FIN job!”

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Posted 1 year ago

“This is my first order with PLAYITKOI. It went so well, I already placed a second order. Thank you.”

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Posted 1 year ago

“Very happy with condition of purchase of frogbit. Delivery was fast. This is second time I’ve purchased from PlayitKoi and no doubt will do it again.”

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Posted 1 year ago

“Thank you for being so nice on the phone &explaining different options to us, much appreciated. I will b coming back to you for orders & for ideas. Thanks Deane”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,606 reviews