Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like this business and trust the workers. Thanks”

Helpful Report

Posted 3 years ago

“Play it Koi was so responsive and got the product I needed for my pond quickly. They were so helpful! The Aquascape Aerator is adding needed oxygen to my pond, my koi are happier, and algae is already going away.”

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Posted 3 years ago

“I had a question regarding the correct part to order to repair my pond filter. The question was answered promptly which then allowed me to place the order correctly the first time. The part arrived within a couple of days and my pond filter was repaired and placed back into service quickly.”

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Posted 3 years ago

“This is a great play for supplies! If you leave a message, either over the phone or via email, they get right back to you. Fair prices, excellent service!”

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Posted 3 years ago

“The lotus tubers that I receiced are in excellent and fresh condition. I will buy them again. Play it koi is excellent webside to deal with. They are a profesional hands to serve the customer.”

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Posted 3 years ago

“Great prices and quick delivery. Very satisfied with products”

Play It Koi 5 star review on 14th July 2022

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Posted 3 years ago

“My two bottles of algae fighting bacteria arrived quickly in excellent condition.”

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Posted 3 years ago

“Play It Koi was easy. Just wish they were closer on the shipping. Took a week since I'm in NJ.”

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Posted 3 years ago

“Simple and effective. I wish it had a little more noise reduction and clipped together more securely, but it does the job.”

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Posted 3 years ago

“We have been doing business with Play It Koi for over three years. Ben has always provided the best service filling our orders, and tremendous assistance with our newbie questions.”

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Posted 3 years ago

“Plants i ordered are amazing and growing great 👍”

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Posted 3 years ago

“All the plants are healthy and looking forward to seeing some flowers”

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Posted 3 years ago

“Product was as described. Quick shipping. Great service”

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Posted 3 years ago

“Great company! Delivered quickly and parts fit perfectly! Appreciate it!”

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Posted 3 years ago

“You made a much needed pond product. You shipped quickly, I think the shipping cost could be a bit cheaper.”

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Posted 3 years ago

“Good prices and great service! 👍”

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Posted 3 years ago

“Great product availability and fast shipping.”

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Posted 3 years ago

“My live plants were very healthy when I received them in mail.”

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Posted 3 years ago

“You guys are awesome. Very large amount for the price. Quick service. Very healthy plants. I'll be back!”

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Posted 3 years ago

“As always, excellent response time and fast service.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews