Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.87

4.9 Rating 4,000 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,000 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026

824

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Derek went above and beyond to help evaluate why a new pond filter part I ordered from Play it Koi wasn't fitting to the existing filter. He called the manufacturer to brainstorm ideas, then called me on a hunch that turned out to be the solution. He rose to the challenge and solved it quickly. Otherwise ordering from Play it Koi was easy, the parts were delivered on time, and I will use them in the future for my arden pond needs. Thanks.”

Helpful Report

Posted 3 years ago

“Aerator works great! It is exactly what we needed for our pond. Thank you for sending it so quickly! This is our first year owning a koi pond as we have taken over care of what the previous home owners had to leave behind.”

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Posted 3 years ago

“Their customer service is awesome. Had a product that seemed to be a factory problem and they worked far beyond my expectations to make it right. Stayed in contact and let me know what was going on the whole time. I plan to keep using them solely because of the great customer service.”

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Posted 3 years ago

“The customer service for this website is top-notch. An ACTUAL person answers the phone and helped me design my ponds, saving me from making no doubt some expensive mistakes”

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Posted 3 years ago

“The only site I use for all my pond supplies!~”

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Posted 3 years ago

“Cool site. Great selection. My items I purchased arrived fast. Will return”

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Posted 3 years ago

“Excellent selection and fast shipping for all my pond needs”

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Posted 3 years ago

“Quick delivery, good packaging and kept me notified od tracking information”

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Posted 3 years ago

“Aaaall good”

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Posted 3 years ago

“We had a great experience with Play it Koi. The purchase was easy and the shipment was fast. Thanks Play it Koi!”

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Posted 3 years ago

“Fast, secure shipping. Excellent communication. All around great purchase experience.”

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Posted 3 years ago

“You Have a customer for life!! I will always shop here!! Love Yossi Gallo Galimidi”

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Posted 3 years ago

“Easy website, great selection, and fast shipping!”

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Posted 3 years ago

“Fish are really enjoying the sinking pellets. I am impressed with the quality..solid pellets.. no flaking”

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Posted 3 years ago

“Play It Koi come through every time. They carry great product lines and are always available to answer my questions. They are clearly passionate about ponds and pond fish and their expertise and support have been key in my husband and I transforming our pond into a healthy habitat for our beloved koi and goldfish. Thank you!!!”

Play It Koi 5 star review on 22nd November 2022

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Posted 3 years ago

“Excellent products Excellent service Received items quickly.”

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Posted 3 years ago

“Always perfect service with Play it Koi; their fine products arrive super fast, and in perfect condition! Thank you!”

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Posted 3 years ago

“It was very easy to find the product that I needed, and check out was a breeze or splash !”

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Posted 3 years ago

“So happy I found this site. Great info, Unbeatable selection l, and actual person to person customer service!!”

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Posted 3 years ago

“Great site, easy to navigate, and has everything I need!”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 4,000 reviews