Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,176 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants arrived healthy and in good time!”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating of Play It Koi, Bradley! We're so glad that your Umbrella Palms arrived healthy and in good time for you! We appreciate your trust in us as and look forward to continuing to serve you with all of your pond product needs in the future.

Posted 3 years ago

“Quick delivery. The barrier was exactly what we needed for our new koi pond.”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

Thank you Antonella for your 5 star rating of Play It Koi, I really appreciate it! I'm glad our fast delivery was satisfactory to you.

Posted 3 years ago

Thank you so much, Antonella, for your 5 star rating of Play It Koi! We really appreciate it and are so glad to hear that you had such a positive experience with us. Thank you for your repeat business! It means a lot!

Posted 3 years ago

“Great communication throughout my purchasing process. Everything went smoothly and I’ll be back to order more.”

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Posted 3 years ago

Thanks so much for the 5 star rating, Mark! I'm glad to hear that there was great communication throughout your purchasing process and that everything went smoothly for you. It really means a lot to us and we look forward to having you back to order more soon.

Posted 3 years ago

“Great customer service!!!”

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Posted 3 years ago

Thank you so much, Steve, for your five-star rating of Play It Koi! We greatly appreciate your positive feedback. We strive to provide great customer service and thank you for recognizing our efforts!

Posted 3 years ago

“Very pleased with the customer service. I plan on using the pond liner material for a different application. He listened to my ideas and responded and gave me the info I needed. The material showed up on time.”

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Posted 3 years ago

Thank you so much for your kind words, Aaron! We are so pleased that Derek left a good impression and that you were able to find the right pond liner material for your project. We are glad that your material arrived on time and that our team was able to provide all the info that you needed. We look forward to working with you again in the future!

Posted 3 years ago

“Play It Koi is my go-to organization for all my koi and pond needs. They have a great selection of supplies and are focused on total customer satisfaction.”

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Posted 3 years ago

Thank you so much, Peter, for your review! We’re so pleased that we’ve become your go-to organization for all your koi and pond needs. Our goal is to always provide our customers with total satisfaction, and it's great to see that you appreciate our selection of supplies too. Thank you for being a loyal customer - we really appreciate it!

Posted 3 years ago

“Very happy with the shipment . Arrived on time and in excellent condition. I will buy from this company again! Keep up the good work.”

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Posted 3 years ago

“The cattails arrived much quicker than I expected. They were in Excellent condition and looked really healthy ! I can’t wait to order more items. Thank you”

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Posted 3 years ago

“Frog it was perfect!”

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Posted 3 years ago

“My order arrived right on time, and was so well-packaged! I appreciate that everything was double wrapped and secured so that in the off-chance any liquids leaked, my order would not be ruined. I'm thrilled with the enormous selection of high-quality products, and I know I can find whatever I need for my pond in all seasons and conditions.”

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Posted 3 years ago

“Item arrived quickly and was well packaged to protect it from damage.”

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Posted 3 years ago

“This is the first time I've made a purchase on Play it Koi and I am very pleased with the service and the plants I ordered. Shipping was very fast and the plants were well packed.”

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Posted 3 years ago

“Super fast shipping and competitive pricing. He does price matching too!! Wish I lived close enough to buy fishies!”

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Posted 3 years ago

“Plants came in good shape ready to plant.”

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Posted 3 years ago

“Fair price, fast shipping.”

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Posted 3 years ago

“Best all around price; fast service and on-time delivery.”

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Posted 3 years ago

“My experiences have been very good . Play it koi is a good source of information for all types of needs associated with ponds and pond care.”

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Posted 3 years ago

“The plants on the order arrived in good condition. I will love to get them out in the site once it warms up. I will shop here again for all my aquatic projects. Thanks.”

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Posted 3 years ago

“Excellent plants with good roots, quick shipping too. Very happy with my experience with Play it Koi and would order from them again.”

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Posted 3 years ago

Thank you so much for the 5 star rating, Amber! I'm thrilled that you were pleased with your experience from Play It Koi and glad to hear you were pleased with the plants' roots and the shipping was quick. looking forward to continuing to do business with you again. It's thoughtful customers, like you, that take their time to share their experience which makes our day! Cheers! - Your Play It Koi crew

Posted 3 years ago

Play It Koi is rated 4.9 based on 4,176 reviews