Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,174 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order. Shipment arrived in great shape.”

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Posted 3 years ago

“Received my parts extremely fast and the packaging was great. Very happy.”

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Posted 3 years ago

“I ordered new filters for my pond because the local store didn’t have any. The correct items came in the mail and are the correct fit. I will definitely order my annual filter maintenance kit from here. Thanks!”

Play It Koi 5 star review on 23rd June 2023

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Posted 3 years ago

“PlayItKoi is the best for pond supplies! Any time we order items we need/want are in stock and ship quickly! Customer service is top notch too!”

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Posted 3 years ago

“Received my product very fast. Saved my koi for sure.”

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Posted 3 years ago

“Rather than replacing an expensive filter I was able to get the parts needed to repair it. Shipping was fast and price was reasonable. I have purchased from Play it Koi several times.”

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Posted 3 years ago

“Fast shipping, great price”

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Posted 3 years ago

“Pump was very hard to find and they had one and it came in a timely fashion!!!”

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Posted 3 years ago

“Good pricing, trusted product. Quick to ship. Thanks!”

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Posted 3 years ago

“Amazing. I am a repeat customer because of the customer service and quality of products.”

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Posted 3 years ago

“The store educated me on gathering information so I knew what size of pump I needed. The product came on time and I had it working within 2 hours. PS the instructions from the manufacture could have been much clearer. Michael G.”

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Posted 3 years ago

“All of my plants arrived wrapped very nicely and were super healthy looking! So far, so good. They are floating around my little pond happy!”

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Posted 3 years ago

“Very pleased with my first experience with Play It Koi. I ordered three blue flag iris....5 plants arrived within a week and in very good condition. I have no doubt they will grow. I planted the iris in a bag in order to keep them under control. The builder of my pond did not use bags and now I am worried about thinning out the clump without damaging the liner.”

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Posted 3 years ago

“Lotus arrived in great shape”

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Posted 3 years ago

“Excellent service,great price,fast shipping!!”

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Posted 3 years ago

“Play it koi is the best! Always amazing shipping and selection 😍”

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Posted 3 years ago

“Totally impressed with this company!Actually received 2 extra plants & within 24hrs of receiving them, they perked up perfectly. Very happy!”

Play It Koi 5 star review on 19th June 2023

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Posted 3 years ago

“The plants arrived in great condition. I'm very pleased with my purchase.”

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Posted 3 years ago

“Exactly what you need at great prices ! Derek as always was super helpful !”

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Posted 3 years ago

“Unquestionable excellence with the support I have had from the team at Play it Koi. Just truly brilliant. New pond still a work in progress. Thanks for all the support and advice”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 4,174 reviews