Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,174 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience. The items I ordered arrived in a timely matter. I suggest using this companies services.”

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Posted 3 years ago

“I received the plants I ordered today. They were very large and healthy - I am very pleased and surprised they arrived so soon after ordering. They arrived 9 days after placing the order.”

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Posted 3 years ago

“Didn't think I'd find the part I needed for my pond filter. Much to my surprise Play It Koi had it! Website was fairly easy to navigate and ordering was as well. Shipping was immediate, none of the normal 5-7 business days. My fish will be happy to get their filter back.”

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Posted 3 years ago

“FedEx fat fingered my delivery address on my recent order. The house it was delivered to held my plants hostage. Derek emailed me to find out what was going on. I offered to perform a no-knock raid, but Derek held the opinion he didn't want to see our creative rescue efforts blasted across national news, and therefore had a replacement order packaged up and sent. Derek understands homemade M-80s, flash bangs and military grade bottle rockets probably isn't the best solution to getting your pond plants back (although we were filling willing to exercise our military training to the fullest extent). Then orange jumpsuits offered at the county jail here do not belong anywhere near the color wheel of my skin tone. Order should be on the way today! Fast, corrective measures taken by PIK have made me a repeat customer! Thank you, Derrek!!”

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Posted 3 years ago

“I ordered a Hakko 80LH air pump from Play It Koi, and they promptly shipped it to me free of charge via FedEx. After using it for a week to aerate a seepage pit, I realized that I needed to add a manifold for the pump to regulate the air. I chose to order it from Play It Koi, since they were so prompt before. And they were prompt again. Great products and great service.”

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Posted 3 years ago

“My product was delivered super quick. The website was user friendly.”

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Posted 3 years ago

“These guys are great. Fast delivery and good deals. Now, if only they would sell koi pond viewing windows and kits..😉 so I can buy american products and not pay UK shipping 🙃 Thanks guys”

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Posted 3 years ago

“Play It Koi was very efficient in getting my order to my address. They came quickly. I ordered the floating islands . I have put one of them in my pond. This is not the fault of Play It Koi but the plants I have in the island do not cover the sides and does not look natural. I will try to find larger plats to add to it. I would like to order some plants from Play It Koi and see how they do. Thanks for a good experience. Chris”

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Posted 3 years ago

“Quick, efficient service. The UV light I ordered was well wrapped to survive shipping and was here a few days after I ordered it. I've been using this company for my Koi pond needs for about five years now and have never been disappointed.”

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Posted 3 years ago

“As always, the plants arrived quickly and were all alive, packaged very well, and ready to be planted! They're now in and around my tiny pond, ready to thrive. Thank you again!!”

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Posted 3 years ago

“wonderful. The best quality. Always ready to answer any question or advice.”

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Posted 3 years ago

“I am very new with ponds. I had a lot of questions and Derek was extremely helpful to me. Received my plants today and I am highly pleased. I will definitely be ordering more. I highly recommend this company! Very healthy plants, and excellent customer service.”

Play It Koi 5 star review on 10th June 2023

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Posted 3 years ago

“Excellent best price and fast shipping!”

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Posted 3 years ago

“Excellent as always. Beautiful plants and superb customer service. Best part is the free shipping with a easy amount to purchase.”

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Posted 3 years ago

“Everything I need for my fish and pond is at play it koi.”

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Posted 3 years ago

“I’ve ordered from Play it Koi multiple times and the service and shipping has always been top notch!”

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Posted 3 years ago

“The filter was perfect and arrived very fast. Thank you!”

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Posted 3 years ago

“Service has been exceptional.”

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Posted 3 years ago

“You did very well. My pond is starting to look like pond and not a bowl of green muck. The mini water velvet looks great. Been in the pond for 48 hours now. They look happy. Lol. The correspondence between me and play it koi is great. I highly recommend this company to any one with a pond and fish.”

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Posted 3 years ago

“I am new to this hobby and was most impressed with the reviews of play it koi. I will be using the plants purchased for a new turtle pond. I was most impressed with the plants received. All were very well prepared for shipping and all were received healthy and vibrant. I look forward to watching them mature as my turtle habitat matures. I look forward to adding more as the pond matures.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 4,174 reviews