Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fastest delivery ever! Great products.”

Helpful Report

Posted 3 years ago

“Very sturdy products. Can't wait to create a water feature”

Helpful Report

Posted 3 years ago

“I was impressed with the whole process. Quick and exactly what I ordered! I will be a returning customer”

Helpful Report

Posted 3 years ago

“Expensive stuff, hope it works, let you know come springtime. I have ducks in the pond and they have eaten everything cayuga ducks. So I ordered the duck weed, again hope it spreads everywhere.”

Helpful Report

Posted 3 years ago

“We received the aerator today and have already installed it. It works great! Thanks”

Helpful Report

Posted 3 years ago

“Always a good experience with Play It Koi!”

Helpful Report

Posted 3 years ago

“Easy to find what I needed. The prices are very fair. Ship very fast. Received everything I needed within a week. Highly recommend them for your pond issues and products. Very happy thanks.”

Helpful Report

Posted 3 years ago

“I love your products and I receive my orders quickly”

Helpful Report

Posted 3 years ago

“The cattails were packed well and had really nice roots. Playitkoi responded to my questions quickly. Love working with a smaller business. Highly recommend👍”

Play It Koi 5 star review on 5th October 2022

Helpful Report

Posted 3 years ago

“Ben was so hopeful with an unconventional project I’ve been working on. We really took time talk me through my work.”

Helpful Report

Posted 3 years ago

“Got our pump, hooked it up, filtering the water, no problem.”

Helpful Report

Posted 3 years ago

“The UV light on my pond filter transformer. I contacted Play It Koi on Friday, September 30th, ordered a new transformer and UV light - both items were delivered on Saturday, October 1st. I found that incredible as I live in rural Virginia. Every aspect of this transaction was first rate”

Helpful Report

Posted 3 years ago

“I love the fact , I can communicate directly with you. You are an excellent company to deal with”

Helpful Report

Posted 3 years ago

“Every time I have ordered from Play It Koi the service has been very good and no problems with any order. Will continue buying from them.”

Helpful Report

Posted 3 years ago

“plants arrived very quickly and in excellent condition!”

Helpful Report

Posted 3 years ago

“Good”

Helpful Report

Posted 3 years ago

“My iris rhizomes were SPLENDID: plump, firm rhizomes with fresh cut healthy, green leaves and numerous vigorous roots. (These were a blessed contrast to dried up, sad offerings I got from another well-known company-which I won’t name. I wish I had taken a photo of the contrasting specimens.)I have called several friends to say they should check out Play It Koi.”

Helpful Report

Posted 3 years ago

“I have tried so many different products claiming to solve the problem of brown water that I have had for over a month, Your product did exactly what it claims it would do in a few days, I was very impressed to be able to see my fish again. Thank You!”

Helpful Report

Posted 3 years ago

“Just received my pond plants and I am impressed with the strong, sturdy plants. Great shipping and healthy plants.”

Helpful Report

Posted 3 years ago

“I'm am more than pleased with the time and efficacy of this store very professional thank u all”

Helpful Report

Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews