Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great plants and service!”

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Posted 3 years ago

“Such healthy plants! Will do business again.”

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Posted 3 years ago

“Great company with great prices”

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Posted 3 years ago

“Great products and delivery was easy”

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Posted 3 years ago

“All orders were filled efficiently.”

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Posted 3 years ago

“Finally finished my deck with built in pond. Too late to stock and dress it out this season, but your equipment was all hooked up and tested. Can’t wait until spring to finish the waterfall and get it all running. Can I leave just the pump running all winter to prevent freezing? Thank you, Mike”

Play It Koi 5 star review on 16th October 2022

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Posted 3 years ago

Looks great! Nice work! As for the pump freezing, it depends on how cold it gets in your area, the flow rate of the pump that you are using, and how much of the pipe is below the frost line. If it's not too cold and the water is moving quick enough, it shouldn't freeze through. If it gets cold enough, and the water isn't flowing quickly enough, it could be bad news.

Posted 3 years ago

“Oblong ring was The oblong ring was $10.00 cheaper than one that I bought elsewhere with the same quality. The water hyacinth was not as robust as one I ordered elsewhere but it will catch up in no time.”

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Posted 3 years ago

“Derek was very knowledgeable on the filters I was looking at and explained how's and why so I could make a wise choice what to buy”

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Posted 3 years ago

“Good price fast service”

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Posted 3 years ago

“Super quick shipping. Well packaged and a great deal. Will continue to be my go-to store for my koi pond needs!”

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Posted 3 years ago

“Good.........!!!”

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Posted 3 years ago

“The website is easy to navigate. There are plenty of products. The price is competitive. Strongly recommended.”

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Posted 3 years ago

“Awesome. Love the site, love the selection as well as the learning articles. Great place for everything!”

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Posted 3 years ago

“Fast delivery good stuff for Koi pond”

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Posted 3 years ago

“PIK had the pond repair kit I needed. I arranged to pick it up the same day. Everything went very smoothly.”

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Posted 3 years ago

“They just have everything you need to manage your pond!”

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Posted 3 years ago

“These folks are great! Helped me answer some questions, got my stuff shipped out crazy quick. Nice and communicative the whole way through.”

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Posted 3 years ago

“I received excellent advise on equipment and the prices were quite reasonable. Jeff”

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Posted 3 years ago

“The delivery was efficient but most of all it settled my dirty pond in 48 hours!! I’ve try other products but by far this ondmax has worked the fastest for me.”

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Posted 3 years ago

“The plants that I ordered arrived well packed and in great condition. They are thriving in our large pond and are already helping to clear the water. I will definitely order more items for our pond from here. Thanks for the great service!”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews