Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,661 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

783

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi there, I wanted to take a moment to share my experience shopping at your store for my koi pond needs. Overall, I can happily say that everything went 'swimmingly' well! From the moment I walked in, I was impressed by the knowledgeable staff who guided me through the various products suitable for my pond. They were attentive, answering all my questions and providing useful tips on how to maintain a healthy environment for my koi. I particularly appreciated the wide range of options available, from filters to pond liners, which allowed me to make informed choices based on my specific requirements. The checkout process was smooth, and everything was well-packaged, ensuring that I got all my purchases home in perfect condition. I look forward to visiting again for my future pond needs. Thanks for making my shopping experience so enjoyable and stress-free! Best regards,”

Helpful Report

Posted 1 year ago

“one day from shipping to my door, all in good condition, the plants are already growing nicley”

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Posted 1 year ago

“Smooth transaction & quick shipping. Very Happy with Play It Koi.”

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Posted 1 year ago

“The plants all came in great condition and packaged very well.”

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Posted 1 year ago

“Everthing was Great!”

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Posted 1 year ago

“I’m very pleased with my purchase and fast shipping”

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Posted 1 year ago

“My water plant order arrived quickly and in excellent condition. They are exactly what I wanted. I will be ordering from you in the future!”

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Posted 1 year ago

“Everything was great”

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Posted 1 year ago

“Quick shipping, everything arrived in good condition.”

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Posted 1 year ago

“The plants are healthy and are of excellent quality.”

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Posted 1 year ago

“I’m really happy with the service quick easy and good products”

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Posted 1 year ago

“I purchase all my pond supplies here, best prices and always quick shipping”

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Posted 1 year ago

“Food arrived I'm a timely matter”

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Posted 1 year ago

“The Koi are loving it. Eating like crazy, success! Thank you.”

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Posted 1 year ago

“Plants arrived in beautiful condition. Fast shipping, excellent communication.”

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Posted 1 year ago

“In a word —- EXCELLENT. My new pump arrived well packed & no problems in connecting it into my pond’s piping and getting power to it. Moves a LOT of water; exactly what I wanted, my waterfalls look like a rushing mountain stream”

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Posted 1 year ago

“Great. Staff was super helpful. Videos were helpful for new growers. Product well packed, clearly identified and as described and delivered in timely fashion. Highly recommend. Tubers were not damaged by shipping and look healthy too.”

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Posted 1 year ago

“Great customer service and competitively priced products. Order arrived on time in perfect condition. Very happy with Play It Koi !”

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Posted 1 year ago

“We needed to upgrade our 10+ year old 3600 filtration system and Derek helped us with what parts to order and what parts we could continue using. We were very impressed with his customer service, as he demonstrated patience and a thorough knowledge of the product. We are good to go now and the fish are happy, but, if any problem crops up, I am confident that Play It Koi will have us covered.”

Play It Koi 5 star review on 10th May 2024

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Posted 1 year ago

“Amazingly fast service always a pleasure getting plants from you guys. Packaged very well and still moist when they arrive!”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,661 reviews