Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,242 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 24th October 2026

Elizabeth

Play It Koi 5 star review on 18th October 2026

John

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

850

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Play it Koi has always been extremely helpful when I need it most. They are a very knowledgeable team and provide the best support with koi care and pond maintenance.”

Helpful Report

Posted 1 year ago

“Order arrived in three days to Maryland. Everything was safe and sound. I ordered pond plants and they were better specimens than those that I have purchased locally and at a little cheaper price including the delivery charge. I will definitely consider buying more products from Play It Koi.”

Helpful Report

Posted 1 year ago

“Playitkoi is my new go to for pond plants. Excellent selection, they arrived quickly and in GREAT condition. Very nice quality plants and packaged wonderfully. They're honestly better quality than any I've purchased locally. Very impressed!”

Helpful Report

Posted 1 year ago

“Fast shipping and very secured item”

Helpful Report

Posted 1 year ago

“What a wonderful experience with my recent order. The live pond plants arrived today, all the way across the country, and I couldn’t be more pleased. Everything was packed with care, and the plants themselves are healthy, vibrant, and even nicer than I expected. It’s clear that you take pride in what you do, and it really shows in both your product and your service. I’m very happy with my purchase and wanted to let you know how much I appreciate a job well done. Keep up the great work—I'll definitely be a returning customer!”

Play It Koi 5 star review on 9th April 2025

Helpful Report

Posted 1 year ago

“Everything arrived do quickly. It was all well packaged and healthy”

Helpful Report

Posted 1 year ago

“As usual everything was great.”

Helpful Report

Posted 1 year ago

“Arrived healthy and well!”

Helpful Report

Posted 1 year ago

“Play it Koi is the best, my lotus started growing right away”

Helpful Report

Posted 1 year ago

“The whole experience was pleasant. Easy to purchase, and order arrived on time. I will continue to buy from play it Koi for all my pond needs.”

Helpful Report

Posted 1 year ago

“My plants arrived and appear to be in good shape. I am very happy. The plants arrived a little late [about 2 days] but I think it might have been due to bad weather over the pass. Still the plants were fine.”

Helpful Report

Posted 1 year ago

“Shipment arrived on time.”

Helpful Report

Posted 1 year ago

“My order of a water lily was damaged in shipment. Play it koi was extremely apologetic for the situation and is promptly shipping me a new lily. Great company to work with and outstanding , efficient customer service.”

Helpful Report

Posted 1 year ago

“Great customer service and when I received the plants I was ecstatic! So lush and healthy, big and fresh.”

Helpful Report

Posted 1 year ago

“Always great dealing with play it koi and the price is always great. Only place we shop online.”

Helpful Report

Posted 1 year ago

“The plants were delivered promptly and in great condition.”

Helpful Report

Posted 1 year ago

“Plants look great, quick delivery”

Helpful Report

Posted 1 year ago

“Play It Koi has been my "go to" supplier of pond equipment and supplies for the last 4 years. They have a great selection of products, fair pricing and fantastic customer service. Thanks to the team for always doing such a wonderful job!”

Play It Koi 5 star review on 31st March 2025

Helpful Report

Posted 1 year ago

“Best service as always!!!!!!! We be back for more”

Helpful Report

Posted 1 year ago

“I am very happy”

Helpful Report

Posted 1 year ago

Play It Koi is rated 4.9 based on 4,242 reviews