Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,604 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 9th September 2025

773

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Playitkoi is my new go to for pond plants. Excellent selection, they arrived quickly and in GREAT condition. Very nice quality plants and packaged wonderfully. They're honestly better quality than any I've purchased locally. Very impressed!”

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Posted 4 months ago

“This product and the ordering process was/is great. However, our first one cracked for no apparent reason and we had to replace it with the one we just ordered. You will not find a more reasonable price for a UV light anywhere online, and Play It Koi makes the ordering process easy and seamless. In addition, shipping is faster than some others, we will be expanding our usage of this company for our pond. We highly recommend them for your pond needs. Michael & Morgan, Virginia”

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Posted 4 months ago

“Fast shipping and very secured item”

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Posted 4 months ago

“What a wonderful experience with my recent order. The live pond plants arrived today, all the way across the country, and I couldn’t be more pleased. Everything was packed with care, and the plants themselves are healthy, vibrant, and even nicer than I expected. It’s clear that you take pride in what you do, and it really shows in both your product and your service. I’m very happy with my purchase and wanted to let you know how much I appreciate a job well done. Keep up the great work—I'll definitely be a returning customer!”

Play It Koi 5 star review on 9th April 2025

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Posted 4 months ago

“Everything arrived do quickly. It was all well packaged and healthy”

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Posted 5 months ago

“As usual everything was great.”

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Posted 5 months ago

“Arrived healthy and well!”

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Posted 5 months ago

“Play it Koi is the best, my lotus started growing right away”

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Posted 5 months ago

“The whole experience was pleasant. Easy to purchase, and order arrived on time. I will continue to buy from play it Koi for all my pond needs.”

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Posted 5 months ago

“My plants arrived and appear to be in good shape. I am very happy. The plants arrived a little late [about 2 days] but I think it might have been due to bad weather over the pass. Still the plants were fine.”

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Posted 5 months ago

“Shipment arrived on time.”

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Posted 5 months ago

“My order of a water lily was damaged in shipment. Play it koi was extremely apologetic for the situation and is promptly shipping me a new lily. Great company to work with and outstanding , efficient customer service.”

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Posted 5 months ago

“Great customer service and when I received the plants I was ecstatic! So lush and healthy, big and fresh.”

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Posted 5 months ago

“Always great dealing with play it koi and the price is always great. Only place we shop online.”

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Posted 5 months ago

“The plants were delivered promptly and in great condition.”

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Posted 5 months ago

“Plants look great, quick delivery”

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Posted 5 months ago

“Play It Koi has been my "go to" supplier of pond equipment and supplies for the last 4 years. They have a great selection of products, fair pricing and fantastic customer service. Thanks to the team for always doing such a wonderful job!”

Play It Koi 5 star review on 31st March 2025

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Posted 5 months ago

“Best service as always!!!!!!! We be back for more”

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Posted 5 months ago

“I ordered lemon bacopa, a canna lily and an iris. The plants were well packaged, paper and plants were still damp on arrival. There was some damage to the bacopa and the canna, I suspect due to temperature during shipping. The bacopa went into my aquarium on day one and is perking up quite nicely, the snails are clearing the damaged leaves. The iris and canna are recovering in a windowsill and will go into the bog tomorrow. I would definitely order again, just a shame you can't control the weather 😉”

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Posted 5 months ago

“I am very happy”

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Posted 5 months ago

Play It Koi is rated 4.9 based on 3,604 reviews