Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,677 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,677 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing experience over all. The amount of plants for each order I received was way more than I would have expected. Extremely generous, and all plants are in very good condition! Excellent fast-speed shipping and good packing. I love every plant I got!”

Play It Koi 5 star review on 6th October 2024

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Posted 1 year ago

“Fast delivery. Friendly service.”

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Posted 1 year ago

“Had everything I needed, fast shipping”

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Posted 1 year ago

“I ordered two beautiful butterfly koi from PlayitKoi. To be honest I wasn't sure I would recieve the exact fish I ordered, but I did. They arrived a day earlier than I expected, healthy, happy and ready to join the herd. The instructions to introduce them to their new environment were clear, concise and successful. If it wasn't so late in the season for me, I might have been tempted to order more. As it is, I'll have to wait until next year.”

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Posted 1 year ago

“We purchased the 30 Mil UltraKoi Pond Liner and the Pond Underlayment. Both arrived quickly and on time. The liner was easy to work with, knowing from the online video that it could be folded without worry. We called to get some questions answered and spoke to a gentleman who was so knowledgeable and friendly....gave me all the time I needed. Just need to cap it off, and add some fish. We are so happy with the end result. We highly recommend Play It Koi, thank you!”

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Posted 1 year ago

“Quick response. Prompt shipping. Best price on products.”

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Posted 1 year ago

“Excellent service. Repeat customer. Will buy again.”

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Posted 1 year ago

“Received product before expected date.”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“We are extremely happy with our pond liner which arrived so quickly and was so easy to install. The staff at PlayitKoi were very responsive and willing to work with our tight schedule. We were able to install our liner in a day and have our pond filled in time for our son’s engagement party. Thank you for the fabulous service and product.”

Play It Koi 5 star review on 29th September 2024

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Posted 1 year ago

“You guys did great. Fast shipping and product is always great”

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Posted 1 year ago

“The products worked extremely well. The sales personel were extremely awesome in getting answers for all of our questions.”

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Posted 1 year ago

“Fast service!”

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Posted 1 year ago

“We received our order in time, thank you.”

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Posted 1 year ago

“Good service and quick to ship. Prices are fair. Will be coming back in the future”

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Posted 1 year ago

“Play It Koi never fails to impress. I ordered snails for my pond and they were at my doorstep 2 days later ready to be put into my pond way to go!”

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Posted 1 year ago

“I constantly order different types of flowers and plants from Play It Koi and they pull through every time. From the customer service with helping me with any questions, to having one of the best selections for Koi products there is.”

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Posted 1 year ago

“Very good selection, shipping had no issues and any questions I had about the products I've ordered were answered swiftly.”

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Posted 1 year ago

“I was recommended to PIK by a close friend and I have been more then pleased with my experience thus far. The shipping process, customer service, and sheer selection is excellent.”

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Posted 1 year ago

“I absolutely love the amount of selection PIK has on their website from plants, that are also very affordable. On top of that, they always ship their items out on time.”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,677 reviews