Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,353 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 9th May 2025

Marjorie

Play It Koi 5 star review on 5th May 2025

Susan

Play It Koi 5 star review on 3rd May 2025

Victoria

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My koi love Nijilawa Growth Formula Premium.”

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Posted 11 months ago

“Everything thing arrived healthy and happy”

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Posted 11 months ago

“You have been do kind eith your time snd expertise.”

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Posted 11 months ago

“I received the pond potting soil in a timely fashion. It took almost a week to receive the plants and pots. The help and advice I received from Derek was superb. I just placed to Water Lilies and Water Hyacinth in the pond and followed the instructions that Derek emailed. All looks good so far.”

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Posted 11 months ago

“Fast shipping, and good quality.”

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Posted 11 months ago

“Plants arrived in good condition. Very healthy, larger than expected.”

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Posted 11 months ago

“Looking forward to the day I have a pond. The koi look amazing. Will continue to tide myself over with all the beautiful irises I've received. Great inventory, very well packed. Shipped in a timely manner, excellent customer service. Couldn't be happier.”

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Posted 11 months ago

“Order arrived quickly. Plants in good condition.”

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Posted 11 months ago

“You did exceedingly well!”

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Posted 11 months ago

“It has gone swimmingly well, we are very satisfied with the product, with the customer service and your shipping service.”

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Posted 11 months ago

“Well I'll tell ya like this. 1. I AM AN IDIOT! Also 1. PLAY IT KOI CARES ABOUT YOUR BUSINESS! I messed up 3 orders 13 different ways, and the fine folks helped me get my mess straight before quick could get ready. Big shout out to Kelly and Ben who contacted me on a SUNDAY! Yes on a SUNDAY! if that's not customer service then keep shopping at Suckmart with the rest of the sheep. Thanks again guys. You remind me how the world used to be. GREAT! ⭐️⭐️⭐️⭐️⭐️”

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Posted 11 months ago

“Awsome. Plants were great. They already have the 1st new leaf.love them thanks Marie. Send catalog for next year.”

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Posted 11 months ago

“Very excited about another pond plant from you This will be my sixth plant from you & can’t wait to see it bloom ❤️”

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Posted 11 months ago

“Absolutely wonderful,all the plants are very healthy and growing fast just like my previous ones. Very pleased.”

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Posted 11 months ago

“I received my lotus lily bare root the other day and was very happy with their quality! I was very happy that I got two roots when I thought I was only ordering one! Very satisfied with my purchase and will make more in the future!”

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Posted 11 months ago

“Our plants looked great and came quickly. Would buy again.”

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Posted 11 months ago

“Great fast service Not sure how to rate the plants yet”

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Posted 11 months ago

“Overall very impressed with my experience with Play-It-Koi. I found their website online when I was quickly finding that I couldn't locate any Retail Businesses in Minnesota within 200 miles of us that sold Pond Plants & found they overall had a 4.8 Rating. My husband & I replaced our liner in our Medium Sized Pond & rebuildt the structure of the pond and wanted to submerge plants in our refreshed pond & add plants to our pond's ledges to create a healthier pond environment which is enjoyed by the local frogs. I received my order for all Hardy Pond bare root plants within a week of placing my order & they arrived 1 day earlier then their Estimated Delivery Date. All the plants arrived wet & healthy with a good to great established root system. I'm especially looking forward to seeing & smelling the lemony bloom on the Texas Dawn Yellow Hardy Waterlily. I planted the Blue Pickerel in a resin half barrel whiskey barrel & hoping that will keep it under control! Also, to my surprise, I ordered 8 Blue Flag Iris Versicolors & received 12; a bonus of receiving 4 extra irises. Thank you, Play-It-Koi! Now, we'll see if they can winter over in our Zone 3b Minnesotan Winter...”

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Posted 11 months ago

“Exactly what I needed and best price online…quick delivery, and the perfect addition to my pond.”

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Posted 11 months ago

“My lotus arrived in excellent condition, and it was immediately planted in the pond. I'm pleased with my purchase and the service.”

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Posted 11 months ago

Play It Koi is rated 4.9 based on 3,353 reviews