Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,171 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,171 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping and great selection of products. Will most likely buy from them again.”

Helpful Report

Posted 1 year ago

Hi Leslie! Thank you so much for sharing your experience. We're delighted to hear that you enjoyed our fast shipping and wide selection of products. We truly appreciate your support and look forward to serving you again soon. Best fishes, Play It Koi!

Posted 1 year ago

“Quick service and always reliable”

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Posted 1 year ago

“I ordered on line and it was explained when the order would be shipped. Very satisfied with Play It Koi.”

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Posted 1 year ago

Hi Therese! Thank you so much for your wonderful review. We're glad ordering online was easy and that communication about shipping was clear. Your satisfaction means a lot to us, and we appreciate your support. We look forward to serving you again soon! Best fishes, Play It Koi!

Posted 1 year ago

“I bought three different water plants and they all came very well packed and still moist even with the high temps. They are all growing great and I’m excited to see them all blooming.”

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Posted 1 year ago

“Always a great experience, customer service is top notch !”

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Posted 1 year ago

“Excellent purchase!”

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Posted 1 year ago

“Great company to deal with. They go above and beyond with customer service.”

Play It Koi 5 star review on 17th August 2025

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Posted 1 year ago

“Great business, thank you for your help and service. They were in top of it”

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Posted 1 year ago

“Fish arrived well packaged, and vigorous.”

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Posted 1 year ago

“A HIGH 5. I made the mistake of ordering the wrong color and I called and asked if I could return it in exchange for the other color, and your customer representative was very professional in helping me with my transaction. Since it is getting to be later in the season, I decided to set the unit up next spring. The box came damaged, but I unboxed the unit and everything just looks great. I know I will be very excited to set it up come next year. Thank you for my pleasant experience with you.”

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Posted 1 year ago

“I was very happy with the blue flag iris received. They were healthy and I was surprised to see how tall the stalks were. They are in my pond and looking great.”

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Posted 1 year ago

“The frogbit was packaged with care and is doing well in our pond.”

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Posted 1 year ago

“The koi seem more energetic and have been improving. Thank you for making such a wonderful product.”

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Posted 1 year ago

“You guys are the best my grandson came over and put in the new biofilter and the next morning my pond was crystal clear! I hadn't seen my fish in 3 years in the summer!”

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Posted 1 year ago

“I ordered 3 kinds of iris. They arrived well packaged. When I opened it I was surprised to see such big, robust plants that clearly were well taken care of. I planted them right away although I know it’s gonna be next spring till I see them bloom (I’m in Zone6). They look great at the shore of the little lake where my house is located. Can’t wait to see them brighten up my by-the-water garden. Definitely will buy again from this seller”

Play It Koi 5 star review on 10th August 2025

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Posted 1 year ago

“Shipment arrived in great shape. All the media was in great shape”

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Posted 1 year ago

“As always there was no problem getting the parts we need for our koi pond. Service and questions are answered promptly.”

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Posted 1 year ago

“Fast Shipping, Great product! New go to for my pond needs!!!”

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Posted 1 year ago

“Except selection of products (I love the choice of koi food) and great pricing.”

Play It Koi 5 star review on 8th August 2025

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Posted 1 year ago

“My experience is very very happy. The customer service is unbelievable. They went beyond the expectations to make sure that I’m well taking care of. I will definitely become a repeat customer for years to come.”

Play It Koi 5 star review on 6th August 2025

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Posted 1 year ago

Play It Koi is rated 4.9 based on 4,171 reviews