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Play It Koi Reviews

4.9 Rating 3,606 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,606 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Very fast delivery. Great packaging. Haven’t been long enough to tell a difference yet.
Helpful Report
Posted 1 year ago
Always accurate & fast shipping
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Posted 1 year ago
This is strongly helping to deal with the algae in my really big pond with Koi.
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Posted 1 year ago
I got my gallon of flocculant quickly and it was packed very securely.
Helpful Report
Posted 1 year ago
You took care of resending the right equipment fast a easy
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Posted 1 year ago
Everything went very well. I'm pleased. Thank you.
Helpful Report
Posted 1 year ago
The order arrived timely and intact and is exactly what I ordered
Helpful Report
Posted 1 year ago
Delivery was fast and accurate!
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Posted 1 year ago
Wish you offered more stars! Customer service was epic! When in trouble, call Ben!!!! Ben went beyond any usual duty of helping us w/out even knowing who we were. He made extra trips to a secret place to obtain the correct parts for our custom pond pump. He walked my husband thru the steps of attempting to do his self-repair of pump.
Helpful Report
Posted 1 year ago
Fast shipping with good communication.
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Posted 1 year ago
Good size healthy plants , well package and arrived on time. Thanks
Helpful Report
Posted 1 year ago
Nice quick service!
Helpful Report
Posted 1 year ago
Everything arrived as described. Great source for all your koi related items
Helpful Report
Posted 1 year ago
Fast shipping and product is just what I ordered
Helpful Report
Posted 1 year ago
I’m very pleased with the ease of purchasing and receiving healthy koi. Thank you.
Helpful Report
Posted 1 year ago
Ben and the team are awesome! Very attentive to customers needs
Helpful Report
Posted 1 year ago
Every time I order, product is delivered quickly and accurately. Only problem is shipping to the East coast takes longer. But that’s geography, not anything to do with PlayIt Koi.
Helpful Report
Posted 1 year ago
Order was lost in shipping. I made a phone call and a new order was on the way. Thanks for your prompt response to the issue.
Helpful Report
Posted 1 year ago
I have been collecting Koi for many years. By far, this is the best place. They shpped the fish from Washingon state to Baltimore overnight. Very responsive to my questions and concerns. The koi are healthy and the best quality. The price is reasonable. They are very professional.
Helpful Report
Posted 1 year ago
As always everyone is helpful and friendly. Always happy to do business
Helpful Report
Posted 1 year ago
Play It Koi is rated 4.9 based on 3,606 reviews