Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,661 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

783

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent services and knowledgeable!!!!”

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Posted 2 years ago

“Super customer service, quick response to my questions Thanks”

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Posted 2 years ago

“great product, fast shipping”

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Posted 2 years ago

“Haha, been great so far. Thank you guys!”

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Posted 2 years ago

“Made my 2nd purchase from PlayItKoi. Have been pleased with their products, services, and fast shipping. My pond is crystal clear again. Will continue purchasing from them.”

Play It Koi 5 star review on 21st September 2023

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Posted 2 years ago

“So impressed with my order. Great customer service. Plants arrived quickly and in great condition. Plant sizes were beyond my expectations. I was assuming it would take some time for the plants to fill in, but they already look great. Will definitely be ordering more.”

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Posted 2 years ago

“Derek is the most helpful, kind, and professional individual I have had the pleasure of doing business with! He bends over backwards to solve problems, and make the customer happy!!”

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Posted 2 years ago

“Excellent products and quick shipping”

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Posted 2 years ago

“Searching the website was easy and was placing the order. The Package showed up quickly with everything we ordered.”

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Posted 2 years ago

“Fast shipment, good price”

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Posted 2 years ago

“Quick shipping and worth the price”

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Posted 2 years ago

“Fast shipping, reasonable prices. Will buy from again”

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Posted 2 years ago

“My experience was great. The filter pads arrived timely and well packaged.”

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Posted 2 years ago

“Excellent, just what I needed for my established koi pond. This is my 3rd Savio pump.”

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Posted 2 years ago

“Easy to order from your web site. Order was fulfilled quickly.”

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Posted 2 years ago

“I was very impressed with the entire process. The delivery was very fast and the plants looked beautiful and healthy. Customer service was very responsive. I am extremely satisfied.”

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Posted 2 years ago

“So far so good. I just received my package today and have not yet used it so I cannot give an opinion on the product. However, I enjoy doing business with a company that values my business and communicates with its customers. I have gotten several emails, offering bits of advice and offering an opportunity to join their community. The number one thing that I appreciate is putting their phone number on the bottom of the email so that you can actually call and speak to a human about any questions or problems that you may have. Unfortunately, a lot of companies don’t understand how important that connection is. It irritates me to no end when it takes me a half an hour just to figure out how to contact the company for something other than giving them my money.”

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Posted 2 years ago

“great communication and service”

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Posted 2 years ago

“I received the package in good condition and the price is good. The only thing I am not satisfied is the shipping takes so long. 2 of 3 times that I ordered tooks almost 9 days to get here.”

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Posted 2 years ago

“EASY SETUP”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,661 reviews