Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,978 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026

824

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rhizomes arrived on time, very well protected, packaged and in perfect shape. Very healthy rooted rhizomes, better than expected. I unpacked them as soon as they arrived and to my pleasant surprise I received more rhizomes than I ordered. I immediately placed them in water as instructed and got them ready for planting. Hedychium coronarium aka “Mariposa” (butterfly) is the national flower of Cuba my birthplace. I can’t wait to see them bloom and enjoy their fragrance reminiscent of my beautiful Caribbean Island.”

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Posted 2 years ago

“My order arrived in perfect condition. The plants are excellent. I really appreciate who packed my order, they took pride and care doing it. Thank you so much!”

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Posted 2 years ago

“I was very pleased with the excellent quality of all the plants I ordered. They are very healthy and growing fast. Everything was clearly labeled. Also good clear instructions on how to plant. I will definitely order from you again.”

Play It Koi 5 star review on 22nd May 2024

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Posted 2 years ago

“You did exceptionally well, product arrived in a short timeframe, and price competitive.”

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Posted 2 years ago

“Very happy with my plants. Thank you. I put in a photo. My frog bits are multiplying like crazy in this bog pond. The monkey flowers are awsome and very yellow. The koi pond has lots of floating planters. This is our first year having these ponds in the backyard and it is very exciting. It feels very experimental but we think it is going well.”

Play It Koi 5 star review on 21st May 2024

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Posted 2 years ago

“Very well. Have never purchased bare root lotus before. They look healthy, planted immediately. Now just waiting for them to grow.”

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Posted 2 years ago

“Working perfect for my 5000 gal pond.”

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Posted 2 years ago

“We had to replace some lights on our fountain. The shipment came fast and well packed. Our fountain now looks beautiful at night with the PondMax Fountain & Waterfall 3-Light Kit. Whenever we need replacement lights, we'll buy from here again. Thanks for everything!”

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Posted 2 years ago

“Being new to the lotus all I had to refer to were online images. Upon opening I thought "are there two rhizomes in here?" I thought they looked small for the large variety. As I got into the package I realized that even though they seemed small and I purchased 2, there were a total of 4 rhizomes in my package. I am very pleased! I love when businesses prevent complaints by going over and above what they are responsible for. I would not have complained about the size. Maybe it is because of how late it is in the season, or because I am a first time customer. Either way, thank you. I am so very pleased!”

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Posted 2 years ago

“Shipping was super fast and the duckweed was packaged with care and was in great condition. Thank you!!”

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Posted 2 years ago

“Great service and communication. I'm excited to see my first lotus grow in my koi pond.”

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Posted 2 years ago

“Got my products in a timely manner. You did great”

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Posted 2 years ago

“Packaging was great and item (liquid) arrived intact. Thanks”

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Posted 2 years ago

“My product came quickly and in excellent condition. It was packed xtremely well. I was very impressed with the fast shipping and quality of plants I ordered.”

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Posted 2 years ago

“The plants arrived in excellent condition! The service was great and i was provided updates on shipping and delivery.”

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Posted 2 years ago

“Folks at Play It Koi were communicative and helpful in their guidance. Pointed me to just what I needed and did so with prompt responses via their site’s chat and email follow-up. Generous with their time and clearly know their craft. My order arrived earlier than I imagined!”

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Posted 2 years ago

“First time buying from this store- product arrived in great condition, hopefully works as well as it did in the past.”

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Posted 2 years ago

“Super fast shipping and the plants looked great!”

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Posted 2 years ago

“Absolutely love these plants quality is superb”

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Posted 2 years ago

“Wow! I ordered some floating pond plants as a surprise for my daughter. She has a small pond and she couldn't find any locally. You sent several extra plants and they're all so big and healthy! Thank you so much for such generosity and great service! It's truly appreciated.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,978 reviews