Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,242 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 24th October 2026

Elizabeth

Play It Koi 5 star review on 18th October 2026

John

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

850

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Generous amounts of floating plants and healthy tubers of various pond plants. My new go-to for aquatic plants!”

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Posted 2 years ago

“Really good plants oacked well. Thanks”

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Posted 2 years ago

“Our plants arrived yesterday and much to our suprise there were some extras! Thankyou so much- today I will be calling to order our fish- talk soon! Marilla Sargent”

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Posted 2 years ago

“Products arrived promptly and are of good quality.”

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Posted 2 years ago

“Best customer service in the business.”

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Posted 2 years ago

“Product arrived as described”

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Posted 2 years ago

“Just installed and working quickly...great product”

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Posted 2 years ago

“Quick shipping and easy instructions for planting”

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Posted 2 years ago

“Everything arrived as expected and ready to plant. No problems whatsoever.”

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Posted 2 years ago

“Plants look like they are going to be great.”

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Posted 2 years ago

“Small pellets. I had been using pond sticks. This food was recommended by the koi farm that maintains my small koi pond. I have 8 koi and 4 goldfish. The goldfish were able to manage these pellets better than the sticks. The koi seemed to like them. I gave 1/4 cup on first feeding but that seemed too much. I will use less next feeding. I bought the 15 pound bag which will last quite awhile. I poured it into a 25 pound dog food container for keeping.”

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Posted 2 years ago

“Nice quality pond plants, also well packaged.”

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Posted 2 years ago

“The fish are fine and doing well. The packaging could be a little stronger. I will buy again.”

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Posted 2 years ago

“Ordered 10 and got 12. Thanks for the extra. Put them in the same day but haven’t seen them since. I guess they are there doing what the do. Was wondering if I can still use algacide along with the snails”

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Posted 2 years ago

“Excellent support as I had many questions”

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Posted 2 years ago

“I received my plants yesterday and they were beautiful and a good size and very healthy, I will be placing another big order next week.”

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Posted 2 years ago

“The order came in on time, and every product I ordered performed extremely well. The customer support was very proactive and contacted me about the different plants I ordered and wanted to ensure that they were up to standard. Excellent service, and even better products.”

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Posted 2 years ago

“I just received my order of Louisiana Irises. I'm very pleased with them! I received them right away. They were packed securely & very nice too. Thank you! I just planted them & can hardly wait for them to grow. Thanks again.”

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Posted 2 years ago

“Awesome products and service thank you 😃”

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Posted 2 years ago

“It was time for me to replace my UV lamps and Ben jumped right on it and pressed the supplier to expedite them. Great service- as always- from the team at Play It Koi.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 4,242 reviews