Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,175 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and attention to detail. The best. Thank You.”

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Posted 3 years ago

“Was great!!!!!”

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Posted 3 years ago

“The pump I ordered was easy to install. Your website was very helpful in guiding me to the proper pump for my application. The pump was delivered a day before originally expected.”

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Posted 3 years ago

“Good service, nice people”

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Posted 3 years ago

“I got the item at a great price, and it was shipped out right away. I'll buy from Play It Koi again in the future.”

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Posted 3 years ago

“They promptly shipped my plants and they were very responsive when I called to ask a question. The plants looked great as well. I definitely recommend these guys!”

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Posted 3 years ago

“You did great. Products looked great, healthy and unblemished”

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Posted 3 years ago

“arrived alive and looked great.”

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Posted 3 years ago

“Play It Koi provided me with fantastic service. I needed lights for my UV system and was not sure what to buy as my system is very old. They quickly determined the correct bulbs and I receive them in just a couple of days. I will definitely be using them again.”

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Posted 3 years ago

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Posted 3 years ago

“Always pleased with the quality of the water hyacinths”

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Posted 3 years ago

“Package was delivered within the time frame given. (7 days) The plants were packaged tightly, wrapped up in paper and plastic wrap and the in a box. When I got the box I thought there was no way 15 hyacinths plus 3 marsh marigolds were going to fit in that tiny little box.. but they all fit and we’re packaged well, none of the plants had any damage. They were not freshly wet but we’re not dried out either. This was the first time I have ordered water plants online so I was concerned about the condition they would be in if they were shipped, and if they would still be wet, but it all was great. The plants themselves are a little tiny bit smaller than ones I would normally purchased at my local nursery, but this is not a big deal, I imagine if they were any bigger they would be hard to ship. And the price was reasonable. The nursery near me no longer stocks water plants so I will be buying from This company again next year, I was satisfied. I did not like the minimum purchase rule.”

Play It Koi 5 star review on 20th May 2023

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Posted 3 years ago

“Excellent customer service and support. Our shipment arrived as promised.”

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Posted 3 years ago

“I just received the 50 Hyacinths, and they are large and gorgeous right out of the box. Looks like they have been in my pond for months”

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Posted 3 years ago

“Plants arrived in perfect condition! Will be ordering more!”

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Posted 3 years ago

“Great service, love the product”

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Posted 3 years ago

“Super proud that I took my filter apart and did the annual service on it - all went back together perfectly!! Rest assured you will be my go to for future supplies.”

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Posted 3 years ago

“Ordered a UV light for our pond. Arrived as scheduled and fixed the problem. You never know how well these lights work until it stops working.”

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Posted 3 years ago

“Great service. Plants arrived happy and healthy. We’ll use Play It Koi again for our lake needs.”

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Posted 3 years ago

“Great healthy plants and expertly packaged, everything was healthy and moist. Will definitely order from you again, I would highly recommend this shop! Extremely happy!”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 4,175 reviews