Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only site I use for all my pond supplies!~”

Helpful Report

Posted 3 years ago

“Cool site. Great selection. My items I purchased arrived fast. Will return”

Helpful Report

Posted 3 years ago

“Excellent selection and fast shipping for all my pond needs”

Helpful Report

Posted 3 years ago

“Quick delivery, good packaging and kept me notified od tracking information”

Helpful Report

Posted 3 years ago

“Aaaall good”

Helpful Report

Posted 3 years ago

“We had a great experience with Play it Koi. The purchase was easy and the shipment was fast. Thanks Play it Koi!”

Helpful Report

Posted 3 years ago

“Fast, secure shipping. Excellent communication. All around great purchase experience.”

Helpful Report

Posted 3 years ago

“You Have a customer for life!! I will always shop here!! Love Yossi Gallo Galimidi”

Helpful Report

Posted 3 years ago

“Easy website, great selection, and fast shipping!”

Helpful Report

Posted 3 years ago

“Fish are really enjoying the sinking pellets. I am impressed with the quality..solid pellets.. no flaking”

Helpful Report

Posted 3 years ago

“Play It Koi come through every time. They carry great product lines and are always available to answer my questions. They are clearly passionate about ponds and pond fish and their expertise and support have been key in my husband and I transforming our pond into a healthy habitat for our beloved koi and goldfish. Thank you!!!”

Play It Koi 5 star review on 22nd November 2022

Helpful Report

Posted 3 years ago

“Excellent products Excellent service Received items quickly.”

Helpful Report

Posted 3 years ago

“Always perfect service with Play it Koi; their fine products arrive super fast, and in perfect condition! Thank you!”

Helpful Report

Posted 3 years ago

“It was very easy to find the product that I needed, and check out was a breeze or splash !”

Helpful Report

Posted 3 years ago

“So happy I found this site. Great info, Unbeatable selection l, and actual person to person customer service!!”

Helpful Report

Posted 3 years ago

“Great site, easy to navigate, and has everything I need!”

Helpful Report

Posted 3 years ago

“This was one of the best transactions I have ever had.”

Helpful Report

Posted 3 years ago

“Love Play It Koi! Great selection, great prices, fast shipping and the unicorn of online store; Real life awesome customer service who is knowledgeable AND helpful!”

Helpful Report

Posted 3 years ago

“I've done several orders with Play Ot Koi and now it's my go-to for all my po d supplies. I started my pond about 2 years ago and the guy who helped me answered all pond newbie questions. He saved me some major headaches!”

Helpful Report

Posted 3 years ago

“I'm in Michigan and I just moved my Koi indoors for winter into an empty 150 gal stock tank. I ordered 6 frogbit and 5 hornwort from PlayItKoi to add to the tank. I received a ton of plants! Definitely more than 6 and 5. The order shipped and was delivered within 1-2 days. The plants were all green and vibrant. My indoor tank is now nicely furnished with plenty of greenery and hiding spots for a comfortable winter. This is now my go-to place for koi pond supplies and especially plants:)”

Helpful Report

Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews