Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You did an outstanding job of meeting my needs and getting the product to me promptly. I will continue to use you as my pond product company.”

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Posted 3 years ago

“As usual, great customer service and fast delivery. They were helpful at resolving issues with my pond.”

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Posted 3 years ago

“Easy ordering, fast shipping and packed well. I appreciate you carry natural products for my pond and fish.”

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Posted 3 years ago

“So Far So Good :-)”

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Posted 3 years ago

“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”

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Posted 3 years ago

“Got replacement filters. Quite satisfied.”

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Posted 3 years ago

“I needed some "muck" solutions for my koi pond. I have been ordering from Play It Koi and they don't disappoint. I was able to research several products to fit my unique pond needs. They had the perfect Muck Digester for my situation. They had the product, was competitively priced and with fast processing and shipping. Thanks again!”

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Posted 3 years ago

“Super quick- even over the holidays- couldn't ask for more.”

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Posted 3 years ago

“Consulted on my needs, and they were very knowledgeable on pond aeration. Once I determined my need, they were able to expedite the order quickly and I had what I needed. Even in the Christmas rush of shipping they were able to get the order to me within a few days.”

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Posted 3 years ago

“Fast Shipping. Thanks, DH”

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Posted 3 years ago

“Prompt service and merchandise was as described as a fair price”

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Posted 3 years ago

“Items came very nicely packaged. Top notch service”

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Posted 3 years ago

“Shipped quickly and the cover was well packed.”

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Posted 3 years ago

“Play it koi experience has been very positive, as soon as your order an item it already in a process of shipping out,if not the same day, their very helpful and have things stocked than most retailers, have a good one Play it kai family and Merry Christmas and a Happy New Year!”

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Posted 3 years ago

“Play it Koi had what I was looking for, easy to navigate their websiite, competitive prices and quick shipping.”

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Posted 3 years ago

“excellent”

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Posted 3 years ago

“Great customer service and very careful packing job!”

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Posted 3 years ago

“the web site is great. finding and ordering the part was easy.”

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Posted 3 years ago

“Really responsive on shipping delays due to waiting on parts. Will do business with them again.”

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Posted 3 years ago

“I was pleased to find the item I needed in your online store. It arrived super fast! Great service. Thank you.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews