Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The primula arrive very swiftly and in perfect condition! Thank you. Always a pleasure doing business with Play it Koi.”

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Posted 3 years ago

“I really like how you warned me with a pop-up window that shipping would be additional, and then you told me what it was and processed it quickly. Turnaround was excellent.”

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Posted 3 years ago

“Knowledgeable customer service, friendly and courteous. Very fast shipping! I am back up and running, thank you!”

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Posted 3 years ago

“Good for service”

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Posted 3 years ago

“Fast delivery and plants arrived looking great. Highly recommended!”

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Posted 3 years ago

“Very pleased with the timely manner the plants came ! They arrived in excellent condition. Thank you!”

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Posted 3 years ago

“The product was offered at a good price. It was received quickly. Everything as promised. Can't ask for more than that.”

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Posted 3 years ago

“all was good”

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Posted 3 years ago

“I needed to replace a PondMax pump for my pond and Play It Koi was fabulous in sending it right away. The PondMax has multiple size connections to make installing the new pump to existing tubing a snap. The fish and frogs are very happy. Would definitely buy from them again. Martha W.”

Play It Koi 5 star review on 25th June 2022

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Posted 3 years ago

“Plants came in extremely fast, everything was alive and well. Excited to see them grow.”

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Posted 3 years ago

“Thank you”

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Posted 3 years ago

“This is my first time ordering from Play it Koi. I was so happy with my Darmera plants (it's a hard plant to find). I even received extra plants! I will definitely be purchasing from this company again! Thank you! Deborah”

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Posted 3 years ago

“Very helpful and promp with response to questions”

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Posted 3 years ago

“Very happy with the order, arrived quickly and I actually got extra plants which was a nice surprise.”

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Posted 3 years ago

“Plants arrived as described, and in great condition.”

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Posted 3 years ago

“Great pond liner! Sturdy and dark! It's working beautifully.”

Play It Koi 5 star review on 24th June 2022

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Posted 3 years ago

“Love how courteous your store is with our pond needs!!!”

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Posted 3 years ago

“Very easy to order and the product came pretty quickly. We gave spoiled Koi’s and they love their Koi Krunchies. Thank You so much!”

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Posted 3 years ago

“Great product. Quick shipping. Awesome communication”

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Posted 3 years ago

“Great shop and service, will order again”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews