Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I’ve ordered from this company.both times the item was received quickly . They updated me on the delivery and are a pleasure to deal with Order early in the season as they run out of inventory unfortunately early. Hopefully they will have more on hand as they grow Highly recommend ordering from them”

Helpful Report

Posted 3 years ago

“My plants arrived nicely packed, in perfect condition!”

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Posted 3 years ago

“Smooth transaction, everything went great! Thank you for the great service!”

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Posted 3 years ago

“Great customer service.”

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Posted 3 years ago

“On time and a great quality!!!”

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Posted 3 years ago

“The colocasia arrived quickly and in excellent shape. Thanks g or the great service.”

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Posted 3 years ago

“Floating pond plants delivered to North Dakota in great shape!”

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Posted 3 years ago

“My experience with Play it Koi was enjoyable. PIK was informative and the website easy to navigate. My supplies arrived in 2 days. Unfortunately my plants were delayed in route and didnt arrive for 6 days.”

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Posted 3 years ago

“Excellent….easy ordering and item received today”

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Posted 3 years ago

“love my plant holders, they add so much beauty to the floating plants that I put in them. Lots' of compliments from all my friends”

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Posted 3 years ago

“Ben and Kelly know so much about everything Koi. It is a pleasure working with them to keep my pond fish healthy and filtration working well.”

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Posted 3 years ago

“The replacement foam had come just in time for change for my filter. Next order would be the replacement of the uv light bulb, later. Thanks again.”

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Posted 3 years ago

“So easy and so fast, ordered replacement parts for my filtration system and had them in two days.”

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Posted 3 years ago

“Shipping was fast. The product looked good. Thanks.”

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Posted 3 years ago

“I had a need for a UV light in short order as my new pond is getting kicked off. Of course they were able to deliver!”

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Posted 3 years ago

“As usual, customer service is excellent and the products are as expected! Picked up a few nice looking koi and some beautiful plants even though our season is off to a rough start with such a cool Pacific Northwest spring.”

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Posted 3 years ago

“Excellent product arrived as scheduled”

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Posted 3 years ago

“I was super impressed how healthy and large the plants were when I received them. I was unable to open the box for two days and dreaded that the plants would have suffered, we are having a heat wave. Surprise! The plants were in great condition.”

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Posted 3 years ago

“I received order quickly and so far my plants are thriving.”

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Posted 3 years ago

“Appreciated the detailed information on the website which helped me select the right plants for our planting site. I had the bright idea to get my husband plants for Father’s Day but it was the Thursday before. My selection was quickly prepared, fed ex shipped and arrived in plenty of time for Father’s Day! The plants came in great condition and are already in the ground this morning - on Fathers Day. Thanks for making me look like I planned for weeks! Can’t wait for them to take root and grow!”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews