Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and products. Thanks!”

Helpful Report

Posted 3 years ago

“Service was fast, product was just what I wanted! Will be ordering smaller size soon!”

Helpful Report

Posted 3 years ago

“So far so good.. ships on time, the correct items arrive in good condition. Prices are fair.”

Helpful Report

Posted 3 years ago

“The ONLY pond supply store for me! Play It Koi is the best.”

Helpful Report

Posted 3 years ago

“This order & delivery was very fast! PondMax replacement lamps for the large warm white LED is a specialty part. (Mechanically unique shape to fit the fixture.) Many dealers want to sell the complete fixtures when only the lamp is necessary. This service & product is outstanding!”

Helpful Report

Posted 3 years ago

“Love the producteur, came Fredh n green. How long will it lstay alive? I am shipping it abroad. It'll be 3 days before it reaches its destination . Thanks for replying at sambazone@yahoo.com”

Helpful Report

Posted 3 years ago

“The plant came exactly like it was described I’m pleased”

Helpful Report

Posted 3 years ago

“Prompt fulfillment and shipping, will shop here in the future. Thanks!”

Helpful Report

Posted 3 years ago

“Plants arrived in a timely manner and in great condition.”

Helpful Report

Posted 3 years ago

“The service was quick and my package arrived in in great condition. I was kept in the loop with tracking information and all was great until I realized I ordered the wrong part. It was no fault of Play it Koi. I am now working on the return.”

Helpful Report

Posted 3 years ago

“They greatly helped take care of the problem and when it was determined that the part was fried they helped me get the right part. I would recommend them to others with a pond.”

Helpful Report

Posted 3 years ago

“Great service. Part came in and we were able to get up and running again.”

Helpful Report

Posted 3 years ago

“Excellent experience”

Helpful Report

Posted 3 years ago

“Play it KOI gets a 5-star! Ordering is easy and products that we need are always in stock, yay! Wish there was a different option than UPS to deliver as they delayed delivery twice on this order.”

Helpful Report

Posted 3 years ago

“There was a delay in the delivery process, and my plants arrived dead. Play It Koi was very responsive to my emails and helped me get new ones, free of charge.”

Helpful Report

Posted 3 years ago

“Great! This is the correct product. It fits where a standard part does not. It is a specialty part. Fast service!”

Helpful Report

Posted 3 years ago

“Great selection of koi food and plant containers. Order came undamaged and on time.”

Helpful Report

Posted 3 years ago

“Plants were delivered fairly quickly (I know live plants have a shipping schedule) and were all alive and healthy looking. The previous batch of plants that I ordered have already started throwing off daughter plants and filling out my pond. Very pleased with the quality of the plants and will order again!”

Helpful Report

Posted 3 years ago

“I’m glad that PIK Exists for the DIY, items are expensive and shipping is too.”

Helpful Report

Posted 3 years ago

“Great help thank you”

Helpful Report

Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews