Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect bags to go with water Lillie’s♥️”

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Posted 3 years ago

“Fast shipping, item exactly as described. Recommend.”

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Posted 3 years ago

“First time buyer I am very satisfied, my items arrived in perfect condition before I expected them !! Thanks”

Play It Koi 5 star review on 13th June 2022

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Posted 3 years ago

“Ben's service and selection of pond and fish products is top notch. Play It Koi is my go to for supplies and pond advice. They are a great local business that I can always count on.”

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Posted 3 years ago

“Play it Koi is my first choice for all my pond needs”

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Posted 3 years ago

“Merchandize as expected works great and was received in a timely manner. Pricing was in line with the market.”

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Posted 3 years ago

“Play it Koi has some of the best water plants I have ever ordered. The plants always arrive in beautiful condition and thrive. This company is my go-to whenever I need any type of water plant whether it is for our lake or our turtle pond.”

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Posted 3 years ago

“Love the fairy moss.”

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Posted 3 years ago

“Really easy to pick up my koi food! It was left outside clearly visible and with my name on it! Thank you.”

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Posted 3 years ago

“Good price will buy again”

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Posted 3 years ago

“The pond plants I ordered arrived in good condition.”

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Posted 3 years ago

“The plants were very healthy looking and professionally packed. You even threw in an extra plant or two, which was really nice!”

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Posted 3 years ago

“My order went "swimmingly"! I was splashing with joy and quickly placed a second order for more pond plants. You will not regret shopping from this company as their products and customer service is second to none!”

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Posted 3 years ago

“It was easy to find the product and ordered it. The Ultra Balance for Koi medium pellets was ordered. I like the price and free shipping. Your price is cometitive. Online order was easy.”

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Posted 3 years ago

“Thankyou for being so speedy. You shipped fast you have got my business. The water hyacinths will fill it in fast as they put here’s the ring I had them in. Thankyou again Katrn”

Play It Koi 5 star review on 11th June 2022

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Posted 3 years ago

“Your customer service is absolutely fantastic. So glad I found you guys. Wish you were closer. Will continue to be a customer. Thanks for what you do.”

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Posted 3 years ago

“Quick Shipping, Very helpful”

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Posted 3 years ago

“I was pleased to find Primula japonica available here, as it can be hard to come by these days. I was very happy with my plants, they were a good size, with well developed roots. They shipped quickly, were very well packed, and arrived in great shape.”

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Posted 3 years ago

“Excellent first order from you guys. I will be calling next week to place another order over the phone and to get some advice. Tania Bailey Kansas City, MO”

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Posted 3 years ago

“They are extremely responsive and communicative, along with great product :)”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,678 reviews