Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,978 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026

824

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You did great”

Play It Koi 5 star review on 15th April 2023

Helpful Report

Posted 3 years ago

Thank you Adel! We really appreciate your support and the fact that you continue to come back for more. We can't thank you enough for your loyalty.

Posted 3 years ago

“The plants arrived moist and healthy! This is a great source for aquatic plants. Local nurseries are hit and miss so I really like ordering from Play It Koi.”

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Posted 3 years ago

Thank you so much for your 5 star rating, Tye! We're glad to hear that your aquatic plants arrived moist and healthy! We appreciate your loyalty and we're so glad to be your go-to source for aquatic plants each year. Please let us know if we can help you out with any additional pond supply needs as you are just a stone throw away from us. Thank you for being a loyal customer!

Posted 3 years ago

“Working on installing a the new liner this weekend.”

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Posted 3 years ago

Thank you so much for the 5 star rating, Shaun! We really appreciate your support and loyalty as a customer these last several years. Good luck on installing the new liner this weekend. Thank you again!

Posted 3 years ago

“Everything went fine. Working on installing the new liner this weekend.”

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Posted 3 years ago

“Excellent service! Great product and fast delivery!”

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Posted 3 years ago

Thank you for taking the time to leave a five-star review of Play It Koi! We truly appreciate it! We are glad that you were pleased with our excellent service, great product, and fast delivery. Thank you again Brandon!

Posted 3 years ago

“You provided a product that I needed and got it to me quickly.”

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Posted 3 years ago

Thank you so much for the 5 star rating and for being a loyal customer, Phil! I'm so glad you found the plants & pots you needed and that we were able to get it to you quickly despite being 1700 miles away ;-) We really appreciate your support! Hope we can continue to earn your business for the rest of your pond supply needs in the future. Best, Ben

Posted 3 years ago

“I am very impressed with the floating lettuce plants I received in the mail. The root system was very healthy & were totally clean, no DUCKWEED attached. Thank you.”

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Posted 3 years ago

Thank you so much for your five-star rating of Play It Koi, Nan! I am so glad you were pleased with the floating lettuce. It's wonderful to hear that the root systems were healthy and the plants were free of any duckweed - we try our absolute best to wash everything down before shipped to avoid it. We appreciate your kind words and noticing of the extra effort!

Posted 3 years ago

“Second-time shopper. They were even faster this time around.”

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Posted 3 years ago

Thank you so much for the 5 star rating of Play It Koi, Tom! We are delighted to know that we were even faster this second-time around. We appreciate your support and loyalty and we look forward to serving you again in the future!

Posted 3 years ago

“Great products . Lots of choices. Great website. Very informative. Thanks”

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Posted 3 years ago

Thanks for the review, Ann! We appreciate your feedback and are glad you enjoyed our products, website, and wide selection of choices. It's always our goal to provide a great user experience, so we're thrilled get your positive feedback. Thank you and we hope to see you again soon!

Posted 3 years ago

“Order was filled and delivered promptly with clear directions on how to plant my water plants. I would highly recommend this business.”

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Posted 3 years ago

Thank you, George, for the glowing 5 star review! We are glad to hear that your order was filled and delivered promptly and that you found the directions clear too. We appreciate that you would highly recommend Play it koi to your friends. Please keep us in mind for your future pond supply needs as you are just a stone's throw away from us here in WA state. Cheers! - Ben & the PIK team

Posted 3 years ago

“Extremely fast turnaround from placement of order to delivery. Plants (Star grass & 2 types of cattails - 17 plants in total) arrived in great shape (moist root balls), were a decent size (matched website description) and were very healthy.”

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Posted 3 years ago

Thank you Rich for the 5-star rating! We are pleased to hear that the star grass and your graceful & common cattails arrived in great shape. And, I'm glad we could beat your expectations in terms of quick turnaround and order delivery! Delightful! Thank you for your kind words of encouragement and we hope to continue to earn your business for all of your pond supply needs in the future. best, Ben & the PIK Crew

Posted 3 years ago

“Excellent selection, great price point and quick shipping. I can’t recommend PIK higher for a great experience.”

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Posted 3 years ago

Thank you so much, Steven, for the amazing 5 star rating! We are so glad you had a great experience with our selection, price point and fast shipping. We really appreciate your kind words, and we are thrilled that you would recommend Play It Koi so highly.

Posted 3 years ago

“Y’all did Fantastic! My plants arrived fresh and wrapped in wet paper ! Thank you !!”

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Posted 3 years ago

Thank you so much for the 5-star rating, Kimber! We really appreciate your business and are really glad to hear that the plants arrived fresh and to your satisfaction! And, we saw you just placed another order this week too! THANK YOU. Repeat customers, like you, are the best and the heart of our business. We hope to continue to earn your support as your go-to for all of your pond supply needs in the future. best, -Ben & the PIK Crew

Posted 3 years ago

“This is where everybody should be ordering their pond plants from! I've ordered from several places over the years and I have never received such healthy strong pond plants like I have from Play it Koi! In fact I've put in another order! I'll never shop anywhere again for my pond supplies, this place is fantastic”

Play It Koi 5 star review on 13th April 2023

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Posted 3 years ago

Oh my goodness, Leah, what a cute pup (and nice pond)! I assume those are koi chew toys on the dock ;-) ? If so, you will have to let us know where you picked up. They are so cute. We might have to just start carrying those too. Your positive feedback is greatly appreciated. It's wonderful to hear that you've been so impressed with the quality of our pond plants and your experience with us. We're so happy that Play It Koi is the place to go for all your pond supplies and thank you again for choosing us! - Ben & the PIK crew

Posted 3 years ago

“Absolute best experience with purchasing Pond plants I’ve received 50 or 60 plants and every one of them was absolutely beautiful. Highly recommend Play It Koi.”

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Posted 3 years ago

Thank you so much Steven for your 5 star rating of Play It Koi! It has been an absolute pleasure serving you and positive feedback, like yours, makes all of the hard work worth it for us. Thank you for your support & recommending us to your friends. I hope we can continue to earn your business for all of your future pond supply needs. Till the next time, we are wishing you the best! -Ben & the PIK crew

Posted 3 years ago

“Plants arrived in great condition”

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Posted 3 years ago

Dear Michael, Thank you so much for your amazing 5-star rating of Play It Koi! We are so pleased to know that your order arrived in great condition. We truly appreciate your support and look forward to serving you on future orders. Thanks again, Play It Koi

Posted 3 years ago

“Derek helped me with an item I ordered, that I wasn't sure was going to work as I hoped, by special ordering me an additional item to work with what I ordered, for no more money. The system did exactly what I was looking for. Great customer service!”

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Posted 3 years ago

Thank you for your kind 5 star rating of Play It Koi, Evan! We are so pleased that Derek was able to help you find a solution to make sure you got the items you needed. We sincerely appreciate your loyalty as a repeat customer! Cheers!

Posted 3 years ago

“The water hyacinths arrived looking great. I put them into the pond, and am hoping they do as well as they look. I was amazed that they looked so good after a few days of shipping.”

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Posted 3 years ago

Thank you so much for your 5 star rating of Play It Koi, Beverly! I'm glad to hear you were happy with the water hyacinths. We strive to ensure our customers receive the best quality plants and we're delighted to hear they arrived looking great and are doing well. We truly appreciate your support and hope to earn your business for all of your future pond supply needs! -Ben & the PIK crew

Posted 3 years ago

“Fast shipping and great packaging.”

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Posted 3 years ago

Thank you Robert for your 5 star rating of Play It Koi! We appreciate you taking the time to rate us and your comment. We take pride in providing fast shipping and great packaging and great prices and we appreciate your support. Thank you for choosing Play It Koi!

Posted 3 years ago

“Fast shipping. Photo eye worked as expected. Very satisfied.”

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Posted 3 years ago

Thank you so much for the amazing 5-star rating, Terrie! We're so glad to hear that you were satisfied with your purchase and that the shipping was fast and that the photocell worked as expected. We really appreciate your feedback and hope to earn your future business for all of your pond supply needs!

Posted 3 years ago

Play It Koi is rated 4.9 based on 3,978 reviews