Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,175 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is a great product! But I need a larger motor to make it work!”

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Posted 3 years ago

“I was a little disappointed with the first delivery. After talking to Derek, the issue was rectified to my satisfaction. He was very easy to work with and understood the issue. Sometimes the problem is not with the sales but with the manufacturer or grower. Customer service goes a long way today. I will be purchasing from them again.”

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Posted 3 years ago

“Very easy to shop on line, reasonable delivery”

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Posted 3 years ago

“My product came in a reasonable amount of time. I didnt have any pproblem ordering. I was given specifications for the product so I knew right away which one to get”

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Posted 3 years ago

“Always a good experience. Quality products and my Koi are happy.”

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Posted 3 years ago

“Quick shipping, healthy root system. Will definitely be ordering again!”

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Posted 3 years ago

“Great web site easy to navigate, and my order was shipped the same day.”

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Posted 3 years ago

“Perfect transaction from start to finish! Healthy plants arrived quickly! Thank you!”

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Posted 3 years ago

“Good plants thank u”

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Posted 3 years ago

“So far so good! Packaged well and delivered on time. Planted in the Koi pond that day, so will see how it does over the summer!”

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Posted 3 years ago

“Fast shipping and all products working. I'll return for the good prices and the points program. Reliable site. Thanks.”

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Posted 3 years ago

“I liked how quickly my order arrived.”

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Posted 3 years ago

“Great! Relatively quick shipment. High quality product despite shipping across the US.”

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Posted 3 years ago

“My plants were wrapped gently, and when I opened my packages, they were all beautiful! Thank you!”

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Posted 3 years ago

“Employees give great advice and willingly share their knowledge”

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Posted 3 years ago

“Our 3 varieties of plants for our small pond arrived in beautiful condition and just as I expected from the website. This is my third year ordering in the spring to get my pond up and running and I have never been disappointed. We are very grateful for the quality of product , ease of ordering and careful shipping from you. So happy to have you!”

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Posted 3 years ago

Author didn't leave any comments.

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Posted 3 years ago

“Prompt, accurate fulfillment.”

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Posted 3 years ago

“This is a great company! I received my order in a timely manner, and the plants were packaged very carefully. The only thing I would suggest is to include instructions on how to care for the plants once you receive them. I know that info is on the website, but people forget, and they don't always want to take the time to go back and read what to do. Otherwise, great to work with, great customer service, too! Thank you!”

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Posted 3 years ago

“Always a good experience buying from you. I wish you had a store location to go and browse through.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 4,175 reviews