Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,722 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering and fast shipping”

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Posted 4 years ago

“Exactly as ordered with great communication Thanks!”

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Posted 4 years ago

“So extremely helpful! Ordered shipped very quickly! Phone conversation was super helpful and I received info no one else had given to me. They're great!”

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Posted 4 years ago

“Prompt delivery. I like the notification at each step of the delivery.”

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Posted 4 years ago

“I ordered filter media. Got a call saying that there were shipping issues. They helped me change my order so I could continue with my pond build. Great service and the media is top quality. I will definitely recommend and reorder from them.”

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Posted 4 years ago

“Ordered it on Tuesday and received it by Friday morning! We bought a fountain and it is still winter so we have not used the product yet but were pleasantly surprised with how quickly we received our product!”

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Posted 4 years ago

“Thanks for shipping the aquatic tabs. As a pond owner I will be ordering more stuff soon.”

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Posted 4 years ago

“Really fast shipping and great customer service. Really enjoying the Pond max underwater lights I ordered for my pond. Would def buy from this company again.”

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Posted 4 years ago

“So excited to install our new koi pond heater from Play It Koi! These folks offer a really nice selection and very quick response (an actual human answers your questions) with fast shipping and delivery. Thank you so much!”

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Posted 4 years ago

“Quick service. Would recommend and do business with them again.”

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Posted 4 years ago

“Great service, very helpful with my return when I ordered wrong size. I did have trouble finding correct size on your website so I went to Google and searched for it then selected the one from you.”

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Posted 4 years ago

“Ordered a filter replacement kit in it arrive faster than I actually expected it to. Great service and great pricing.”

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Posted 4 years ago

“Impressed by the super fast shipping and arrival.”

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Posted 4 years ago

“Item arrived as scheduled. Ready to install my biosponges and put the pond in service for the year.”

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Posted 4 years ago

“Paid for 1-2 day shipping got 5 day shipping. It was dropped shipped out of Maryland. Just wish the shipping was more accurate. Otherwise outside of shipping everything arrived no issues.”

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Posted 4 years ago

“Plants came healthy and ready to drop into the bog”

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Posted 4 years ago

“I ordered a filter which I had used before. Fantastic product. It was shipped in a flash and I received it very soon after I placed the order . I was kept informed every step of the delivery. I am a very happy customer”

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Posted 4 years ago

“Needed a pre spring koi parasitic treatment and of course Playitkoi had the item in stock. Delivery was super quick and the price was competitive as well.”

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Posted 4 years ago

“Great service and products at great prices!!”

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Posted 4 years ago

“Quick ship and exactly what I ordered. Thanks”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 3,722 reviews