Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,723 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,723 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your service has been consistently excellent!”

Helpful Report

Posted 4 years ago

“All OK but one minor glitch. The handle (used for stirring when backwashing) we have for the filter lid (Pondmax PF750) didn't fit the replacement lid we received. The fitting has changed, it's now square instead of circular with teeth. Not a huge issue, by wrapping electrical tape around the new fitting, I could get the handle to go on. But it would be nice to have a handle that fit correctly..”

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Posted 4 years ago

“Well packed, fast shipping”

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Posted 4 years ago

“Ordered a 22 pound bag of Dainichi Growth Plus Koi food which is quite difficult to find online nowadays. It came quickly in 2-3 days. I’m very satisfied with how fresh the food is and efficient delivery makes this possible.”

Play It Koi 5 star review on 28th March 2022

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Posted 4 years ago

“Gotta Play It Koi, Everything arrived in perfect shape! All green, great roots, good size, still wet. 47 hours from the time I ordered! They are all happily floating in the pond with some shade to acclimate gently to our full sun, 1000 gallon, Central California Coast pond. I snapped some pics, don't you worry. Thank you SO much! Glad I found you. I guess my gushing compliments are not really "Playing It very Koi. Heart On Her Sleeve, Dianna”

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Posted 4 years ago

“Plants were in great shape on arrival!”

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Posted 4 years ago

“Great service highly recommended!”

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Posted 4 years ago

“Enjoying my new filter box with waterfall”

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Posted 4 years ago

“The water lilies arrived quickly and were in terrific shape. Thanks!”

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Posted 4 years ago

“Got exactly what I ordered even the glass parts showed up in one piece.”

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Posted 4 years ago

“The product arrived quickly and was exactly what I ordered!”

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Posted 4 years ago

“Quick and easy order process. It would be nice if there was an option to ensure everything ships together (i.e. 1 package)”

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Posted 4 years ago

“My order got to me quickly & intact. Excellent service! I’ve even signed up for the yearly auto ship program.”

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Posted 4 years ago

“Exactly what ordered. Fast and great pricing.”

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Posted 4 years ago

“The plants I ordered was received in a timely manner. They were so well packed that all of the plants were healthy and looked beautiful. I will buy from you again and recommend you to my friends.”

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Posted 4 years ago

“Orders have been great so far”

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Posted 4 years ago

“I like my new filter box”

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Posted 4 years ago

“Shipped the pump quickly, was easy to assemble and works great”

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Posted 4 years ago

“Product was packaged well and plants seem healthy. I placed another order already. So far I am very pleased. Keep up the good work!”

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Posted 4 years ago

“Very happy to you service. Thanks”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 3,723 reviews