Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,176 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very surprised at how quick they arrived and how well packed. I can’t wait to see they grow in my inside Koi pond”

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Posted 3 years ago

“Plants arrive in great condition and quickly!”

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Posted 3 years ago

“The plants arrived quickly in very nice shape.”

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Posted 3 years ago

“Good pricing, a nice selection, and quick shipping. Everything has arrived safely and all as advertised. Will order again....”

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Posted 3 years ago

“Quality plants and great prices. Very happy repeat customer on my part!”

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Posted 3 years ago

“Very fast shipping on the pond maintenance products. Will have to update on the quality once I have used them for a bit. The plants arrived in amazing condition. I appreciate that they were packaged in wet paper and tied into a plastic bag. Arrived fresh and as described.”

Play It Koi 5 star review on 20th January 2023

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Posted 3 years ago

“Thanks! Plants came in excellent condition.”

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Posted 3 years ago

“great price”

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Posted 3 years ago

“Quick delivery!”

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Posted 3 years ago

“Play it Koi is really great to deal with. The UVB light is superior quality, definitely the best I have ever seen. My only issue is with the shipping. I don’t like the fact it sits for about a week before being shipped out after a label has been created, therefore taking twice as long to get to me. I’m not sure if that’s maybe a problem with the shipping company and not Play It Koi. I would definitely buy products from them in the future, just remember to expect delivery delays.”

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Posted 3 years ago

“Rebuild kit came a week sooner than they said and now my compressor is back up and running like a top. Thanks to play it koy for not playing coy.”

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Posted 3 years ago

“Excellent experience.”

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Posted 3 years ago

“As always excellent service, quick delivery and great value. Thanks!”

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Posted 3 years ago

“The folks that play at Koi are the best in the biz!”

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Posted 3 years ago

“Go to place for all my filter replacement parts.”

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Posted 3 years ago

“You did an outstanding job of meeting my needs and getting the product to me promptly. I will continue to use you as my pond product company.”

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Posted 3 years ago

“As usual, great customer service and fast delivery. They were helpful at resolving issues with my pond.”

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Posted 3 years ago

“Easy ordering, fast shipping and packed well. I appreciate you carry natural products for my pond and fish.”

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Posted 3 years ago

“So Far So Good :-)”

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Posted 3 years ago

“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 4,176 reviews