Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,834 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,834 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 5th May 2026

787

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered replacement parts for my PondMax pond filter. The order was received in a timely fashion, and when I had some difficulties with assembly, Derek was very helpful in reassuring me and helping figure out a solution. I am very impressed with the quality of your service and will gladly order from Play it Koi again. Thank you!”

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Posted 1 year ago

“I received my plants in good condition and the have already quadrupled in size in 3 weeks. I'm so pleased.”

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Posted 1 year ago

“Great service and better prices than I can get anywhere else”

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Posted 1 year ago

“Everything seemed well packaged.”

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Posted 1 year ago

“Purchased some aquablox, their prices are honest, service was great.”

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Posted 1 year ago

“Website was very easy to navigate and ordering was a breeze. Product arrived in just a few days and was very well packaged.”

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Posted 1 year ago

“Pack and ship good item come in pieces”

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Posted 1 year ago

“Called to buy a new pump for a fountain. Support noticed that the one that I had failed was still in warranty.”

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Posted 1 year ago

“Wonderful customer service”

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Posted 1 year ago

“Very well packed and plants looked healthy on arrival.”

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Posted 1 year ago

“The Pondmaxx750 is fantastic! I upgraded from the 650. It is absolutely perfect. Thank you so much. Julie”

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Posted 1 year ago

“The specimens are all of top quality! Potting each plant, I marveled at the potential I held in my hands. Only a day later, I could see the new growth on several of the plants.”

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Posted 1 year ago

“Quick and easy. Delivered in a timely manner”

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Posted 1 year ago

“Excellent customer service! Always available to help and reply to messages quickly!”

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Posted 1 year ago

“The plants arrived in good condition and are doing well. I would buy again from this company. Unfortunately, whoever printed my address reversed two numbers in the street address (the address was correct kn the invoice); so there was a one-day delay and some hassle for me in obtaining the plants. Fortunately, the mistaken address was one that does not exist; so the plants weren't simply left at the wrong address.”

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Posted 1 year ago

“Know it's not your fault. The snales were left by the door on a 95 degree day. The ice pack was melted. We put them in the pond and it appears they all made it but we were disappointed on how they arrived”

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Posted 1 year ago

“Got what I ordered, shipment was prompt, and price was good. What more could you ask for.”

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Posted 1 year ago

“I received quick responses to questions, ordered what was needed and received products quickly”

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Posted 1 year ago

“Very pleased with the things I bought! Fast delivery also!”

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Posted 1 year ago

“I’m still waiting for my plants to ship when I was told I would have them by the end of the week.”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,834 reviews