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Play It Koi Reviews

4.9 Rating 3,973 Reviews
97 %
of reviewers recommend Play It Koi
4.9
Based on 3,973 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026
"Steven"
Play It Koi 5 star review on 11th June 2026
William
Play It Koi 5 star review on 8th June 2026
Jerilyn
Play It Koi 5 star review on 5th June 2026
Elizabeth
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 30th May 2026
Peter
824
Anonymous
Anonymous  // 01/01/2019
The liquid came and it was not leaking this time so I was pleased.
Helpful Report
Posted 1 year ago
you guys are doing great no complaints here i have had a great experience talking to you and appreciate your knoledge
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Posted 1 year ago
Liner was as described, very easy to manipulate
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Posted 1 year ago
Hello! I owe Derek a great big thank you! I can grow a mean tomato, but have zero experience with pond plants. After placing my order I called Derek in a panic about the plants I chose-which float, which need floating planters etc. Derek was super patient and helped me figure out what I need to keep my new pond plants alive. They are thriving solely due to his expertise. Thank you!
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Posted 1 year ago
Received the item, a replacement UV light, in a few days. Will install this weekend, on day off from work.
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Posted 1 year ago
Easy process. Delivery was fast and communication was great. Very pleased.
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Posted 1 year ago
great customer service
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Posted 1 year ago
Awesome- my package was damaged in delivery and you sent me a new bottle right away- thank you so much!
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Posted 1 year ago
The order was prompt.
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Posted 1 year ago
Great service !
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Posted 1 year ago
It got here today I can't tell you anything until the product starts to work
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Posted 1 year ago
It is always great. Very fast and also great people answering questions.
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Posted 1 year ago
I ordered 10, and received 12 of various sizes. The paper toweling was still wet and all had their trapdoors shut. I just put them in my bathtub pond. Can’t wait to see them do their thing.
Helpful Report
Posted 1 year ago
Received my UV bulb yesterday; however, it is not working …no blue indicator light. I reinstalled it two more times thinking I didn’t insert bulb properly but it still won’t come on. Dont know if the transformer has gone out. The blue indicator light was working with the old bulb I took out. Guess I’ll try again today. Disappointed because that bulb wasn’t cheap.
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Posted 1 year ago
Love the products.
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Posted 1 year ago
Love you guys.
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Posted 1 year ago
Amazing experience over all. The amount of plants for each order I received was way more than I would have expected. Extremely generous, and all plants are in very good condition! Excellent fast-speed shipping and good packing. I love every plant I got!
Play It Koi 5 star review on 6th October 2024 Play It Koi 5 star review on 6th October 2024 Play It Koi 5 star review on 6th October 2024 Play It Koi 5 star review on 6th October 2024 Play It Koi 5 star review on 6th October 2024 Play It Koi 5 star review on 6th October 2024 Play It Koi 5 star review on 6th October 2024 Play It Koi 5 star review on 6th October 2024 Play It Koi 5 star review on 6th October 2024 Play It Koi 5 star review on 6th October 2024
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Posted 1 year ago
Fast delivery. Friendly service.
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Posted 1 year ago
Had everything I needed, fast shipping
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Posted 1 year ago
I ordered two beautiful butterfly koi from PlayitKoi. To be honest I wasn't sure I would recieve the exact fish I ordered, but I did. They arrived a day earlier than I expected, healthy, happy and ready to join the herd. The instructions to introduce them to their new environment were clear, concise and successful. If it wasn't so late in the season for me, I might have been tempted to order more. As it is, I'll have to wait until next year.
Helpful Report
Posted 1 year ago
Play It Koi is rated 4.9 based on 3,973 reviews