Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,834 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,834 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 5th May 2026

787

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i was a little disapointed in the size of the leaves. i thought they would be bigger. i planted it in a 5 gallon bucket of pond water because i didnt want my koi to eat it. i looked up the care on line and it said the plant likes stagnate water so im not sure about putting it in the pond. overall it is spearding out and looking better every day.”

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Posted 1 year ago

“I love the floating plant nets.”

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Posted 1 year ago

“The plants I received were very well packaged and still damp on arrival! They are very healthy, and setting in well to their new pond. We have had extremely high temperatures here, but everything is looking happy and healthy! I will definitely order more plants in the future!”

Play It Koi 5 star review on 21st July 2024

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Posted 1 year ago

“Great! Would love to know if there is a floating plant good for zone 7 for my container pond”

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Posted 1 year ago

“Everything was well packaged and healthy!”

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Posted 1 year ago

“Awesome!! Delivery was quick!!”

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Posted 1 year ago

“Iris plants arrived green and vigorous! Good cutting sections of tubers with roots! Very clean - no contamination wth duckweed or anything else! Hot weather delayed the shipment which was okay because it gave me more time to work on the pond. I had drained the pond for cleaning to eliminate duckweed and replanted a new iris bed with a new retaining wall after the old iris bed had been damaged by raccoons!”

Play It Koi 5 star review on 20th July 2024

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Posted 1 year ago

“Fast service , great prices and great selections.”

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Posted 1 year ago

“PIK has been a great source for excellent pond supplies. I’ve had a pond for 24 years and used $1000’s of supplies to keep it looking and operating properly. My best products come from PIK. Shipping costs are my only issue. I’m a PRIME member and I have bought pond items there but I like the PIK products best!”

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Posted 1 year ago

“Great plants, reasonable price and shipping, and amazing response from Derek!”

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Posted 1 year ago

“Response to product questions was great. Follow-up was great. Product (large Pond Light PondMax kit) is installed and working. Thank you”

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Posted 1 year ago

“Looks way nicer in person with the etched matala logo”

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Posted 1 year ago

“Great customer service. Great product. Fast shipping. Keeps you informed. Will always buy from them.”

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Posted 1 year ago

“More communication. Like when they shipping and when posible arrive”

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Posted 1 year ago

“Called for product fitment prior to ordering. Very knowledgeable staff.”

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Posted 1 year ago

“Product is perfect, reasonably priced and fast delivery. (it was on our porch when we got home, so not sure who delvered it).”

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Posted 1 year ago

“I have been PlayItKoi's customer for over three years. I stumbled onto their website accidentally and was impressed by the selection of brands and great prices. At the time, I was only digging my pond but I had an eye for a GC Tek AlphaNano filter assembly. Fast forward to the present day, I ordered the filter, the PerformancePro Artesian2 High Flow Pump, and a bunch of other stuff. The delivery of all items was fast and the products arrived safe and sound. Upon installation, all components functioned great. This is when I would probably stop and recommend this online store to everyone who is on the market for any pond components. However, it is not the end of the story. I had to replace a 2" pipe outgoing from the pump to the filter from schedule 40 to 80 due to high-pressure concerns. After that, in about a week or two the pump started to have trouble priming itself after an overnight shutdown. No leaks in any union couplings were detected by me as well as all check valves were clean from debris. In my quest to figure out what was going on, I wrote to PlayItKoi. I got a quick response from Ben within a couple of hours with a list of suggestions on how to troubleshoot air leaks in my system. My problem was resolved! I am very grateful to PlayItKoi for having my back not only at the time of making orders but what is more important for offering help when it is most needed. So fret not, Ben and his company will take care of you at all steps in between and after.”

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Posted 1 year ago

“this was our first time buying plants from Play It Koi, we're very happy. shipping was fast and they were packed nicely.”

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Posted 1 year ago

“I buy my Nijikawa koi food from PlayItKoi and my koi are thriving. Play it Koi has the best customer service. I have called and asked questions with great advice. As soon as your order is placed they keep you up to date on shipping and their customer service is just plain A+.”

Play It Koi 5 star review on 18th July 2024

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Posted 1 year ago

“Play It Koi have many beautiful koi fish. Easy to buy, good price.”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,834 reviews