Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.83

3.8 Rating 2,595 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

Questions

Metrics

3.8

Based on 2,595 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just reported this company to trading standards for the horrendous service I received. I wish I had checked their google reviews before I booked!!!!!!!”

Helpful Report

Posted 8 years ago

“Absolute con-merchants - Avoid at all costs and IGNORE ALL 5 STAR REVIEWS as they are all posted by the company themselves!!!!”

Helpful Report

Posted 8 years ago

“Someone must be employed full time to keep posting good reviews to cancel out all the bad ones, you'll get a more accurate picture if you check further back.”

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Posted 8 years ago

“The boiler in my rental property went out. The new tenants had a three-week-old baby and no heating or hot water. Plumbing Force said they would have someone out on Friday evening. No show. Promised for Saturday morning. Postponed to Saturday evening. Postponed to Monday morning. Finally showed up Monday evening. Engineer spent 20 mins at the property and just said, "New boiler - £1800!" Extraordinarily poor "emergency" service for which I paid £120!”

Helpful Report

Posted 8 years ago

“Liars and thieves - avoid this company at all costs!!”

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Posted 8 years ago

“Every time there are bad reviews for this "company" within hours there are 4 or 5 non specific good ones, if you want to know the truth about them look further back, most people only check the first few so do yourself a favour before you loose money and look at the old reviews.”

Helpful Report

Posted 8 years ago

“Rang at 12.12 saying i have a water leak in radiator pipe and after taking my credit card details tell me 1-3 hours. 2 hours later rang again saying the earliest they can do is 10 days later, and then asked me if i wanted to make the booking for 10 days later. Emergency plumbing!! Found a local plumber who charged 50% less and got here in 15 minutes. happy days.”

Helpful Report

Posted 8 years ago

“Arranged to have a gas cooker fitted.a time was arranged between 11.00 am and 2.00pm. In good faith gave my debit card details which was a requirement and was told the cost would be £79.00 plus vat. The engineer arrived at 4.11 pm I was told the electrical connections were not up to standard and left He was there for half an hour did not do the job and gave me a bill for £85.00 plus Vat. I phoned the office to see if they would consider a reasonable call out charge only, they were not prepared to discuss the matter at all.NOT A COMPANY I WILL EVER CONSIDER USING AGAIN AND WOULD NEVER RECOMMEND THEM TO ANYONE Be wary about giving your card details you have no come back!”

Helpful Report

Posted 8 years ago

“If this company is taking emergency gas escapes as business i.e. Telling callers to turn off @ main/exv it's dodgy at best!!0800 111 999”

Helpful Report

Posted 8 years ago

“As I am a carer I needed a gas safety certificate, they did not turn up at the time booked and called to say it would be later but they never turned up then, I called them the following day to be told they would be here by 1, I was then called after 1 by an extremely rude woman to say they would be here by 6 and then surprise, surprise I was called by the same rude woman at quarter to 6 to say they wouldn't be here at all and would I like to rearrange, as I had wasted 2 days waiting in for them I decided to cancel. Unreliable company with disgusting customer service, steer clear.”

Helpful Report

Posted 8 years ago

“Plumber was supposed to arrive by 1pm but on the day, he 'phoned to say he might not be there until 6pm!!! Then we were told he would not be there at all!! So, a day off work and all for nothing. Do not expect a recommendation from us, and if it is important, be warned that someone might not turn up.”

Helpful Report

Posted 8 years ago

“Engineer arrived promptly, paid the £102 for the call out. Said he would fix the boiler and give us a quote for the spare parts. Heard nothing. Phoned Plumbing Force, after three days, they promised we would hear on the same day between 4pm and 6pm. That was several days ago, and have heard nothing. Don't bother. Still without hot water, and have a vunerable adult who needs care in the house.”

Helpful Report

Posted 8 years ago

“I booked with 3 days notice for a call out on a Friday between 12pm and 3pm, and was notified on the Friday at 2.45pm that they would not be able to attend my job, so it was re-booked for the following Monday between 12pm and 3pm again, and once again I was telephoned on the Monday at 14.17 advising me that they could not make the time frame and would I extend until 6pm! which I refused. I had already wasted 2 days waiting in, so have requested that the booking is cancelled and that I am refunded any upfront charges that I paid. I would not recommend them to anyone. Poor organisation and unacceptable time wasting.”

Helpful Report

Posted 8 years ago

“Engineer came out to service boiler , but had no interest in boiler went round looking for fault then made hole in my wall saying there was no sleeve when there was ! Switched my gas off , left without serving boiler and charged me £94.80 one very unhappy customer”

Helpful Report

Posted 8 years ago

“They advertise an emergency 1-3 hour call out service. I have just phoned them due to an emergency. Only to be told this service is Monday to Friday in office hours! What's the point of that???”

Helpful Report

Posted 8 years ago

“Complete cowboys, do not use them as they steal from you”

Helpful Report

Posted 8 years ago

“Just smashed my shower door and said it wasn't their fault - they then took money from my account without authorisation! A simply job ending up costing me £1200. Please for your sake don't use them”

Helpful Report

Posted 8 years ago

“This company needs to be shut down, they are just taking money without doing the work. Do yourself a favour and never ever use them”

Helpful Report

Posted 8 years ago

“They have no idea what they are doing and then take money from your account without authorisation! NEVER EVER USE THEM”

Helpful Report

Posted 8 years ago

“DO not use - they send out some guy that simply has no idea what he is doing, they then request your payment details as a hold before the callout can be put through - additional charges that are completely unauthorised are then taken out of your account! Complete scam NEVER USE THEM!”

Helpful Report

Posted 8 years ago

Plumbingforce is rated 3.8 based on 2,595 reviews