Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.85

3.9 Rating 2,721 Reviews

73 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.9

Based on 2,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't say I'm impressed. Our plumbing is actually insured but we wanted someone to come out urgently as water was gushing out of the overflow. I also worry about losing water and heating since I am a carer for my 86 year old mother. Phoned 11am. The call centre told me that someone would be with me by 2pm. At around 12pm someone phoned to say they were on the way. No one by 1pm and so I phoned them and they told me I couldn't have had any call (?) but that the plumber was delayed and would not be with me until 2-4pm. He actually arrived at 4pm. Told me that it could be left overnight (was safe) but better for my insurers to fix because it would be a 2-3 hr job, although didn't say exactly what the problem was. I know he told me upfront that it was £118 but I think if they fail to meet their promises re arrival time and fail to diagnose the problem then that is steep. Better to go with a company that does not charge a call out fee than these sharp practitioners.”

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Posted 9 years ago

“Steve smith installed my cooker quickly and easily, excellent customer service, incredibly friendly great service”

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Posted 9 years ago

“Arrived on time, Steve was brilliant, very informative, professional and polite. Found the problem and advised me as to what I should do, all this was done in under an hour. Very pleased with the service I received.”

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Posted 9 years ago

“Brilliant. Arrived slightly later than the 3 hours but it didn't matter and they called to let me know and the name of the engineer attending, which was good. Initial problem fixed very quickly and they also fixed a couple of other legitimate issues I wasn't aware of within the 1 hour call out rate. The engineer (Danny) was very good and helpful. Looks like I've stumbled across my new emergency plumbing company.”

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Posted 9 years ago

“They got the job done! As we called them out in an emergency we had a technician here within the hour! Boiler needed a new valve! It cost over £600 so very expensive hence the four star not five! They charge £99 an hour that is also whilst going to get parts! So unless an absolute emergency shop around!”

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Posted 9 years ago

“My 5 stars purely goes to the engineer who came out ,Matt from Warickshire .He was extremely polite and quick to sort the problem .Sadly I found the call centre not to be as helpful and they really were not bothered that my appointment was put back so much .Matt is an asset to Plumbingforce .Thank you Matt”

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Posted 9 years ago

“Very quick, kind, and friendly.”

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Posted 9 years ago

“Superb. Workmanship was excellent.”

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Posted 9 years ago

“Very efficient service. Danny S was very good.”

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Posted 9 years ago

“Phoned this company at 10am on Saturday morning as we had a major sewerage leak backing up through kitchen sink and toilet, was told that a plumber would be with us before 1pm, no show from anyone, received a call at 1.30 pm to say that a plumber would now be with us before 1pm on the Sunday, nobody turned up and no phone call to explain why, had to get another company to assist this morning ( Monday ) and problem was solved within two hours, I have to say that when I phoned plumbing force this morning to ask for a refund of £118.00 which was taken from my account the receptionist was very apologetic and polite and returned our money forthwith, not a company that I will contact again I am afraid .”

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Posted 9 years ago

“Workmanship was as excepted and very neat job.”

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Posted 9 years ago

“Sam arrived at the expected time. He was very courteous and gave full details of what he was doing. We were very pleased with his work.”

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Posted 9 years ago

“Very disappointed with the service I received. I phoned Plumbingforce this morning and was promised that a plumber would be with me between 10 and 1pm, calling me 30 mins before. At 12.50 I called to find out where the plumber was and I was told they were running behind schedule. I was then called 5 mins later to say they were unable to get anyone out to me until Monday. We were then left without any heating or hot water for the whole weekend. Very poor communication and poor service. I would definitely not recommend this website.”

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Posted 9 years ago

“Danny S arrrived within the quoted time slot. He was polite and very efficient.”

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Posted 9 years ago

“Can't fault the service/work. Danny was round in about half and hour and fixed the problem. Friendly and knowlegable. Great servuxs”

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Posted 9 years ago

“We found your number on line.Someone came out the very same day.he did the work efficiently and cheerfully without any fuss.We were very grateful Thank you.”

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Posted 9 years ago

“Steve was excellent, very helpful, turned up a bit late but had already called to let me know he was stuck in traffic. Only gave 4 stars as problem was going to be too expensive to repair. Steve was very honest and made some helpful suggestions as to how to resolve the problem.”

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Posted 9 years ago

“Very happy with the assessment of what was wrong, and it was fixed very quickly. Also Steve helped me with some explanations of "plumbing"that I needed to know, as I am not from UK. Altogether very professional and friendly.”

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Posted 9 years ago

“Keith was great. He arrived promptly, had the knowledge and knew that boilers that fail can be very expensive to repair. So I am sure he would have fixed it on the day but obtaining parts that had failed were not on the shelf so only left leaving me with a wait for the parts and another visit by a plumber to fit them. Your service is then the best that can be achieved without a whole factory of spares on board your van. Thanks again...David.”

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Posted 9 years ago

“Steve was friendly and helpful. I found this company to be great when I needed a same day plumber, they were with me within a few hours and Steve called me to advise when he would arrive.”

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Posted 9 years ago

Plumbingforce is rated 3.9 based on 2,721 reviews