Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,085 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,085 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 20th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to order👍”

Helpful Report

Posted 2 months ago

“My order was to be delivered by DX Express on Tuesday 28 April between 12.24 and 14.24. Nothing materialised. Received e-mail from DX stating ''We tried to deliver your item for Power Tools Direct Online Ltd today 28 April 2026 13.14'' This was an outright lie as there is ALWAYS someone at the property. Sent e-mail to your company bringing this matter to your attention. but no ack or reply received. E-mail from DX received today Thursday 30 April 2026 confirming re-delivery arranged between 12.23 and 14.23. Item delivered at 12.36.”

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Posted 2 months ago

“The item wasn't dispatched until one week after promised delivery window on ordering. Slow response via email and didn't answer telephone. Now the courier has failed to even attempt delivery on three consecutive days (I've been in the whole time). Still not received item 10 days after the advertised delivery prior to putchase.”

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Posted 2 months ago

“Easy ordering”

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Posted 2 months ago

“Great service and product. 👍”

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Posted 2 months ago

“Awesome. Exactly what it says on the tin Thanks”

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Posted 2 months ago

“Easy to order. Delivery a little long winded,Took a week.Shears very good and sharp.good long handles, would like to see them with adjustable arms.may make them more expensive.Thankyou anyway.”

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Posted 2 months ago

“I believe this message is automated, however I need urgent help with a missing item from my order. Tracking Number: 7081917244”

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Posted 2 months ago

“2 weeks to post. Got ignored asking for refund. Item wasnt in stock but said it was on site. Phones dont get answered. Will not be using again. Terrible.”

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Posted 2 months ago

“got my delivery on time w3ell packeged the correct paint i ordered an the delivery driver was very pleasant”

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Posted 2 months ago

“Just as per advert...very pleased!”

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Posted 2 months ago

“the delivery time frame it's a joke, and charging extra for fast delivery that's a scam !”

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Posted 2 months ago

“Good price delivered quickly after couple of days. Happy with service.”

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Posted 2 months ago

“Ordered required equipment week ago… expected delivery in time to carry out a job…. Still waiting delivery…. Calls ignored….”

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Posted 2 months ago

“Great prices, fast delivery”

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Posted 2 months ago

“Great service & quick delivery.”

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Posted 2 months ago

“Delivery times not the best”

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Posted 2 months ago

“Excellent company to deal with highly recommended.”

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Posted 2 months ago

“Waited 3 weeks for my order”

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Posted 2 months ago

“Ordered part, arrived very quickly. Fitted today easily, impact drill back to full power”

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Posted 2 months ago

Power Tools Direct is rated 4.5 based on 14,085 reviews