Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,825 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong item sent and I havent had a reply”

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Posted 3 months ago

“Straightforward ordering, delivered on time and great product. We’ll be using you again”

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Posted 3 months ago

“No one answer the phone”

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Posted 3 months ago

“Delivery was good haven't used it yet but looks good quality”

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Posted 3 months ago

“Ordered on 29th December EXPRESS delivery and was advised it would be with us between the 6th and 8th January. Great. Tracking showed sent on 8th and email said should be with us on the 9th. Storm hit and lane down to us full of snow and ice. Royal mail did try again today and could not as far too icy. Parcel was not received at Manchester until early hrs of the friday morning then sent to Buxton for delivery friday afternoon by which time it was snowing hard and Royal Mail would not come down even to our first gate where we could have walked up and got it. Conditions were bad. My partner has been waiting for this and is not happy.By the time our -3 degrees here warms up and the rain arrives to clear our lane down its going to now be next week before we get it. Would like to mention that had we NOT paid for express delivery we would have just thought unlucky with the weather but WE DID and again we were told between 6TH and 8TH we would get it.”

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Posted 3 months ago

“As described and delivered”

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Posted 3 months ago

“Item smaller than anticipated. Had to wait long time for delivery.”

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Posted 3 months ago

“Saw the advert on the internet and the item was just what I wanted, a heavy duty soldering iron for heavier jobs. Ordered just after Christmas. Order arrived in good time and in good condition.”

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Posted 3 months ago

“Quick delivery of item ordered”

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Posted 3 months ago

“Failed to ship the majority of my order but sent the only item remaining - a £10 hammer, cost me £8 delivery; Rip off merchants do not use”

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Posted 3 months ago

“Speedy delivery Well packed. Your chosen courier was such a nice person. Respectful of me and my property.”

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Posted 3 months ago

“Efficient service and delivery. Perfect knee pads”

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Posted 3 months ago

“I have bought several items from Power tools. promt delivery on the smaller items and good coomunication when I queried the larger item being delivered. Good experience”

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Posted 3 months ago

“Goods arrived as described on time.”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Excellent service from order to delivery informed of date and time. Will definately itely use this company again.”

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Posted 3 months ago

“I placed an order online on the 1st of January with express courier delivery, estimated before 7th Jan. I received an Order Conformation, but no tracking number. Called, emailed and contacted through the website. No response at all, and no item.”

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Posted 3 months ago

“Excellent Service 👍”

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Posted 3 months ago

“I have ordered multiple times from Power Tools Direct. Good service with super quick delivery.”

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Posted 3 months ago

“Really good tool supplier , Good , prices, excellent service and delivery as scheduled. I would recommend Power Tools Direct. And I will use them again - no questions.”

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Posted 3 months ago

Power Tools Direct is rated 4.5 based on 13,825 reviews