Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,297 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,297 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, Delivery ahead of time. Thank you”

Helpful Report

Posted 2 years ago

“Easy to order, product delivered quickly.”

Helpful Report

Posted 2 years ago

“All good, delivery as advised, good value”

Helpful Report

Posted 2 years ago

“GOOD SERVICE NO PROBLEMS”

Helpful Report

Posted 2 years ago

“Service, delivery and material excellent. Delivered ahead of time.”

Helpful Report

Posted 2 years ago

“Useless, wouldnt order again from them. Took an order from us saying they had a product in stock. I chased for an update a week later and was promised a call back. I then had to chase again two days later only to be told, sorry, we dont have in stock and have issued a refund. Absolutely wasted my time.”

Helpful Report

Posted 2 years ago

“Ordering and updates great. Only one criticism, lost some of the liquid out of the bottles, whilst in transit. Need to seal the tops better. Otherwise great product”

Helpful Report

Posted 2 years ago

“Excellent ordered on Monday delivered on Wednesday by a really helpful fed ex driver. Will definitely use again the whole process was brilliant. Thank you”

Helpful Report

Posted 2 years ago

“My 1st experience so holding a star back 🤣”

Helpful Report

Posted 2 years ago

“Have used this company on a number of occasions and I can say from experience that pricing is exceptionally competitive and delivery is fast and efficient. Without question, I would highly recommend PowerTools Direct for all power tools and accessories.”

Helpful Report

Posted 2 years ago

“Great service speaking to yourselves & communication about delivery which you said would be today My order no 1000483211 But the delivery company phoned & said it would be tomorrow & I have to sign for it, I am out Tuesday & Wednesday, so I have said can they deliver it Thursday I will use your company again if I need something Regards Robert”

Helpful Report

Posted 2 years ago

“They stock a good range (if not all) of Rustins products which are often hard to come by in local stores. I ordered a couple of 250ml tins of paint, and I did wonder if they would survive in the post, but I needn't have worried since the lids were well secured with polythene wrapping, then placed in an outer sealed bag, all of which was encased in crinkled paper and then in a strong cardboard box!”

Helpful Report

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

“very fast and eficient service and communication.”

Helpful Report

Posted 2 years ago

“Great service! Good price & Fast delivery. Very happy.”

Helpful Report

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

“14 days for my delivery wasted my time!!!! Will not be ordering again.”

Helpful Report

Posted 2 years ago

“Excellent”

Helpful Report

Posted 2 years ago

“Good good”

Helpful Report

Posted 2 years ago

“what a great service.”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.5 based on 14,297 reviews