Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,834 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick despatch, well priced good products all I need in a supplier”

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Posted 2 years ago

“Excellent service sending a Nilfisk part...it arrived several days early!”

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Posted 2 years ago

“Very easy to order. Communication was superb and goods arrived quickly and on time. Price was also competitive.”

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Posted 2 years ago

“I had to have a refund as the item advertised was not available”

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Posted 2 years ago

“Very pleased with my purchase of the mini hose it's just what I wanted to use n a small area. Prompt delivery and competitively priced.”

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Posted 2 years ago

“Excellent service great communication Fast Delivery Would Recommend 100%”

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Posted 2 years ago

“Very fast delivery, no problem whatsoever, I only buy Quality Equipment, thanks to the Team. Regards John.”

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Posted 2 years ago

“No problems. Very satisfied.”

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Posted 2 years ago

“Very straightforward and quick delivery”

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Posted 2 years ago

“Great company, very efficient, good communication, good prices, i would recommend.”

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Posted 2 years ago

“My order was quickly dispatched and delivered within record time would recommend to family and friends”

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Posted 2 years ago

“Competitive price,speedy delivery,all good”

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Posted 2 years ago

“Despite ordering scews 6 weeks ago, still not received them and have cancelled my order. Although no refund yet received. Been advised that the products will not be dispatched until the end of November, they still show as in stock and available for delivery.”

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Posted 2 years ago

“Excellent Service Many Thanks 😊”

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Posted 2 years ago

“Deliver super fast all kit present and correct”

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Posted 2 years ago

“Very good”

Power Tools Direct 5 star review on 27th October 2023

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Posted 2 years ago

“The product was cheaply and poorly made, the mortice gauge which was what l mainly wanted is awful there was so much varnish on it l had torub it donn to use it and the mortice points are blunt and a different height l cannot be arsed to send it back but l should.”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Good quality and received in good time”

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Posted 2 years ago

“Delivery was fine once finally advised by the courier service several days from the order date so timescales are greater than expected. The condition and manner of packaging materials was of a high standard to better rely on the condition of goods. The order was attempted to be amended (quantities increased) however online reply was slow and the response given to this request was rejected without explanation unfortunately, especially as additional delivery costs could have been avoided.”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,834 reviews