Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,297 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,297 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

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Posted 2 years ago

“Exactly what I wanted. Well priced. Prompt delivery. Highly recommended”

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Posted 2 years ago

“Good product Sensible price Promptly received”

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Posted 2 years ago

“Ordered a bag of pipe collars from Power Tools Direct. They were the cheapest price I could find, arrived on time and great quality!”

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Posted 2 years ago

“I've been a longstanding customer making multiple orders with Power Tools Direct. However having made my last order with a given delivery date (and a delivery charge) they have failed to deliver, make any contact on the delay nor make any contact back from emails, with no one answering the phone line either. I cannot fault the prices that they offer however the customer service has been awful.”

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Posted 2 years ago

“Order was despatched quickly and with all items as described. Full marks to PTD. However courier used was DHL who delivered to the wrong address and got a signature (apparently) from someone I have never heard of and we found it on someone’s front doorstep. DHL no points!”

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Posted 2 years ago

“Took 7 days to dispatch, 3 days to answer emails, and don't accept phone calls Won't use them again John Timmins”

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Posted 2 years ago

“Great product and price, delivered in superb time. Will definitely use again.”

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Posted 2 years ago

“First class products at excellent prices.Quick postage and good packaging. Highly recommended.”

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Posted 2 years ago

“Delivered what I wanted on time”

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Posted 2 years ago

“Very quick delivery”

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Posted 2 years ago

“Fantastic service, rapid delivery, great product and price will without a doubt use again”

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Posted 2 years ago

“Ordered a item on the Saturday 6/04/24, received the Item on the Tuesday 9/04/24, Great service.”

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Posted 2 years ago

“Fast and efficient service with great product range will use again”

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Posted 2 years ago

“Does what it says!”

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Posted 2 years ago

“Delivered what was ordered, goods arrived ok, competitively priced, no complaints.”

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Posted 2 years ago

“Great price, fast delivery, good communication. Who could ask for more?”

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Posted 2 years ago

“Quick service.”

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Posted 2 years ago

“Great prompt service, highly recommend and will definitely use again”

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Posted 2 years ago

“Great company website, with an amazing range of tools available to suit your business or DIY needs. Ordered a airless spray gun arrived as advised in perfect condition, and is going to make fence treatment so much easier! I will be using Power Tools Direct in the future.”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.5 based on 14,297 reviews