Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,834 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described on time”

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Posted 2 years ago

“Excellent service Prompt delivery”

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Posted 2 years ago

“Unfortunately the item arrived damaged, possibly in transit but the company responded excellently to my request to return it. And my refund was promptly paid back. Will purchase again from here if I need to”

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Posted 2 years ago

“I was looking to buy quite an expensive piece of kit and looked at another retailer as well as PTD. Despite mailing the other company I never received a reply!! With PTD I got an almost instantaneous response from Gosia from sales which reinforced my belief that a purchase from them would be well supported should there be any issues. Great customer service when some companies are still hiding behind the COVID excuse shield !!”

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Posted 2 years ago

“Good to deal with”

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Posted 2 years ago

“Took my money then after 3 days refunded my money telling me the goods where not in stock..would be better to say on the Web page that there is a lack of stock.”

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Posted 2 years ago

“Great prices , products and service”

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Posted 2 years ago

“Great website selling a wide range of tools. The quality of the tools were great, and it was a quick delivery. Thank you 👍”

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Posted 2 years ago

“1st time shopping with power tools direct...i will be back!”

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Posted 2 years ago

“Great price great service very easy, quick delivery Bought these as a Xmas present as my nephew loves these t-shirts for work 👍”

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Posted 2 years ago

“Happy but took a bit more time than I thought to turn up and maybe could have been a bit cheaper.”

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Posted 2 years ago

“The item has I ordered had been discontinued, took them a few days to realise that and refund me!”

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Posted 2 years ago

“Because it was easy.”

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Posted 2 years ago

“Needed quickly, 2 cans of matt black spray paint as no shops (B&Q, The Range, Screwfix etc) sell it. Arrived the day after purchasing on line. Great service, excellent packaging. Highly recommended- thankyou.”

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Posted 2 years ago

“Good delivery speed and the item was as advertised. PLease with the product and would use this company again.”

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Posted 2 years ago

“Very competitive pricing with quick delivery.”

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Posted 2 years ago

“No high street or retail park stores stock matt black spray paint. I looked everywhere. Power Tools Direct do and at a really reasonable price including P and P. Order arrived 2 days after ordering. Highly recommended.”

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Posted 2 years ago

“Ordered 6 got 2... No prior advice of the shortfall. To their credit they did process the refund very quickly.”

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Posted 2 years ago

“Terrible Service had to pay £100 for Delivery after 3 days did not arrive and was then delivered following week had to wait nearly a week for delivery”

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Posted 2 years ago

“Great price's and delivery service”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,834 reviews