Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,296 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased defiantly use you again Delivery driver very pleasant aswel”

Helpful Report

Posted 2 years ago

“Easy to order, quick to deliver”

Helpful Report

Posted 2 years ago

“The tool was delivered at the time stated. Well done.”

Helpful Report

Posted 2 years ago

“Product was fine. Perhaps we have got too used to next day delivery but, for someting stated to be 'in stock' despatch was very slow. 'Delivery by Thursday' turned into delivery by the next Tuesday. Fedex did deliver 24 hours after collection though.”

Helpful Report

Posted 2 years ago

“Main item ordered not available, refunded with no contact , despite messaging calling and emailing to refund entire order ptd preceded to dispatch remains items then 5 min later reply to my email that it was to late”

Helpful Report

Posted 2 years ago

“Waited two weeks after paying £6.95 posting for my first order had to email and ring them when am I going to receive it Won’t be using this company again”

Helpful Report

Posted 2 years ago

“Great service and product. I was kept informed every step of the way. Thank you.”

Helpful Report

Posted 2 years ago

“Straight forward ordering and the delivery was very efficient.”

Helpful Report

Posted 2 years ago

“Great service good!product highly recommend will use company again”

Helpful Report

Posted 2 years ago

“Price was right and shipping was quick”

Helpful Report

Posted 2 years ago

“Great service thanks”

Helpful Report

Posted 2 years ago

“The tools were ok and a good price but the woman on email and the phone refused to send me a receipt! I needed a receipt, not an invoice, but she couldn't/wouldn't understand the difference. Apparently, they don't do receipts! I won't be going back.”

Helpful Report

Posted 2 years ago

“Still awaiting my order to be delivered some 2weeks after payment. Very poor service and follow-up”

Helpful Report

Posted 2 years ago

“First class service and blade”

Helpful Report

Posted 2 years ago

“Ordered a power washer and plenty in stock. Ordered was confirmed and money taken. A few days later already waiting for the washer I received an email saying very sorry none in stock but we will refund you in total. Three days later before I received the refund. In addition free carriage for orders over a certain amount and under certain weight. Charged a significant amount because the washer was 2kg over. Not a happy bunny at all and doubt if I'll ever use them again.”

Helpful Report

Posted 2 years ago

“Excellent prizes and quick delivery service. First class service.”

Helpful Report

Posted 2 years ago

“Arrived on time, great price and very well engineered.”

Helpful Report

Posted 2 years ago

“Very happy with everything, good priced items and speedy delivery. Thank you”

Helpful Report

Posted 2 years ago

“All good - thanks”

Helpful Report

Posted 2 years ago

“Very good service, Delivery ahead of time. Thank you”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.5 based on 14,296 reviews