Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,626 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Company performed ok, answered questions promptly and ensured item wad delivered when required. Product leaflet isn't very good at all. Gives no advice for novice on how to use.”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Professional service, I was kept informed all the time with updates on my order”

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Posted 2 years ago

“Haven't used my buy, but arrived on time and is as advertised”

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Posted 2 years ago

“very pleased with the quality of the produce and the service.”

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Posted 2 years ago

“Excellent price, excellent service.”

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Posted 2 years ago

“Great service, thanks”

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Posted 2 years ago

“Goods advertised as in stock for next day delivery.... This then turned into "in stock at our supplier" and then "sorry, they have no stock". Misleading. Poor service. I wouldn't have ordered given the true facts in the first place. Refund was processed quickly though.”

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Posted 2 years ago

“Very quick delivery which differs from other firms we deal with.”

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Posted 2 years ago

“Had a good range of products I was looking for at very good prices. The communication was excellent and products arrived promptly on the due date . Would recommend highly.”

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Posted 2 years ago

“Good Service”

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Posted 2 years ago

“Ordered a product on Sunday evening. Paid £7.95 for express delivery. It arrived Thursday lunch time. To late the customer wasn’t happy. No disrespect but that isn’t express delivery. Why use Fedex and not DPD next day delivery. The real professional’s”

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Posted 2 years ago

“10/10 very good 👍”

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Posted 2 years ago

“Excellent service with very quick delivery”

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Posted 2 years ago

“Goods delivered smartly - great service.”

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Posted 2 years ago

“From product selection to delivery, everything fist class, thank you.”

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Posted 2 years ago

“Easy to navigate website . Delivred as quoted . Excellent service”

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Posted 2 years ago

“Arrived well packaged and protected and good quality products”

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Posted 2 years ago

“Quality product at good price. Delivered quickly.”

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Posted 2 years ago

“Very efficient.”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,626 reviews