Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,626 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick and cheap”

Helpful Report

Posted 2 years ago

“Good value, quick delivery.”

Helpful Report

Posted 2 years ago

“Ideal item many thanks.”

Helpful Report

Posted 2 years ago

“Excellent quality products at a competitive price. Very quick delivery and good communication throughout.”

Helpful Report

Posted 2 years ago

“Fast delivery thank you”

Helpful Report

Posted 2 years ago

“Good goods and delivered on time”

Helpful Report

Posted 2 years ago

“Good Products delivered in timely fashion”

Helpful Report

Posted 2 years ago

“Would use power tools direct again Great transaction”

Helpful Report

Posted 2 years ago

“Great service, easy website to navigate, competitive pricing”

Helpful Report

Posted 2 years ago

“Very impressed. Fast service.”

Helpful Report

Posted 2 years ago

“PTD have sent me an email asking for a review when I haven’t even received the order. It was damaged in transit and apparently a replacement has been dispatched. May I suggest that the left hand finds out what the right hand is doing before it acts. Hence a review of 2 Stars but it could get worse.”

Helpful Report

Posted 2 years ago

“Great value and selection of items with a speedy delivery service. It’s good to buy direct from a UK company rather than buying via one of the bigger online platforms that take their cut.”

Helpful Report

Posted 2 years ago

“Very good service, on the minute information, the tools were a gift.”

Helpful Report

Posted 2 years ago

“Good. Delivered as ordered.”

Helpful Report

Posted 2 years ago

“Ours was a small order, but it was dispatched and delivered quickly. Excellent service. Thank you.”

Helpful Report

Posted 2 years ago

“Paid extra for quick delivery, the product arrived far later than promised causing inconvenience”

Helpful Report

Posted 2 years ago

“Excellent response re-delivery time and fair pricing”

Helpful Report

Posted 2 years ago

“Great value and excellent customer service, although I had a minor problem with my recent order it was resolved within hours after one short email. Will definitely add to my list of preferred suppliers”

Helpful Report

Posted 2 years ago

“Best prices around, will use again”

Helpful Report

Posted 2 years ago

“Really good products at extremely low prices spot on recommendation to anyone”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,626 reviews