Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,092 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,092 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 20th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, prompt delivery.”

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Posted 2 years ago

“Good price, delivered on time.”

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Posted 2 years ago

“They had the right product at the cheapest price in the right quantity that I was looking for at time I required it, so I bought it. All is DEEP JOY 😀”

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Posted 2 years ago

“Fantastic service, great delivery to our golf club, good value”

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Posted 2 years ago

“Order went smoothly until delivery was due. Paid for express delivery yet it got delayed. Product was not very strong and you can tell it was on the cheap end. Ends not very sharp for digging and wood kept flexing when using.”

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Posted 2 years ago

“Ordered item on 3rd Feb didn't arrive until 15th Feb. Had to cancel job and rebook, client not happy. Most of my orders from other companies come next day or up to three days. Obviously won't use this company again.”

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Posted 2 years ago

“I placed an order for tools on 11.2.24 and by the 14.2.24 they had arived. I also sent two emails which were answered within 24hrs. I foud their servivce to be extreemly good, helpfull and would use the company again.”

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Posted 2 years ago

“Excellent, speedy service, beyond expectations.”

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Posted 2 years ago

“Very good website and choice even for a 66 year old who hasn’t really adopted modern ways. Will certainly use again and pass on to my family, all self employed.”

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Posted 2 years ago

“Our defalt go-to supplier for tools and fixings. Excellent price, great website and very good product choice and quality combined with fast shipping.”

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Posted 2 years ago

“Easy to order super fast delivery fantastic item AAAAAA”

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Posted 2 years ago

“Very good hi”

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Posted 2 years ago

“Would have given 5 stars, but took 6 days to post 1 item. Other than that faultless dealings !”

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Posted 2 years ago

“Order placed for items shown as "in stock". When neither item arrived I made contact and was informed that one item had been delayed so neither had been sent. After numerous emails and constant chasing one half of the order arrived in a split box, still waiting for the second part!”

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Posted 2 years ago

“Unbeatable prices, all packaging recyclable, sensible delivery cost, reliable courier (that's worth a few stars), full paperwork and tracking info and a couple of the items quite difficult to find elsewhere. Have I missed anything?”

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Posted 2 years ago

“Products are good but delivery and communication is not good. Order placed on 31 January. Delivery on 13 February”

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Posted 2 years ago

“On the website is express delivery after three days I was tried chasing it and find out what item even not dispatched”

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Posted 2 years ago

“Very Slow ..... nearly a week with express delivery?”

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Posted 2 years ago

“Great service and quick delivery. Will certainly use in future.”

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Posted 2 years ago

“A great company to work with, from using the website to find what I wanted was simple and straightforward. The item I ordered was swiftly despatched and arrived safely and within given delivery time.”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 14,092 reviews