Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,092 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,092 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 20th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and helpful when the delivery company they used did not deliver as planned”

Helpful Report

Posted 2 years ago

“My order arrived quickly and product looks to be good quality. Thank you.”

Helpful Report

Posted 2 years ago

“Excellent”

Helpful Report

Posted 2 years ago

“Great prices, quick delivery”

Helpful Report

Posted 2 years ago

“Website good and clear. Had the screwdriver I was wanting, and at a good price. But cost of delivery was high. Made the screwdriver expensive!”

Helpful Report

Posted 2 years ago

“Quick delivery”

Helpful Report

Posted 2 years ago

“Very pleased with my purchase. Exemplary service. My purchase arrived quickly.”

Helpful Report

Posted 2 years ago

“Great price. Even with postage, it was still cheaper than Screwfix. Very happy”

Helpful Report

Posted 2 years ago

“I placed an order for radiator paint which was keenly priced, professionally processed and swiftly delivered. I'm very satisfied with the service.”

Helpful Report

Posted 2 years ago

“Ordered processed and delivered as always on time great value will continue to order various products from this company”

Helpful Report

Posted 2 years ago

“Good service, professional, efficient.”

Helpful Report

Posted 2 years ago

“Very good service.quick delivery well packed... will be using you again”

Helpful Report

Posted 2 years ago

“Good quality”

Helpful Report

Posted 2 years ago

“Very good prices and delivered without a problem cheers”

Helpful Report

Posted 2 years ago

“Excellent service.”

Helpful Report

Posted 2 years ago

“I am extremely dissatisfied with the service I have received from your company. I placed an order at the beginning of the week and paid £8.95 for express delivery, yet it is now Friday and my order still has not arrived. I have lost money each day that the items have not arrived, as I am unable to work without them. I requested a refund and am still waiting for my money back. This delay in delivery and lack of communication is unacceptable. If I had known that the express delivery I paid for would not be honored, I would have ordered from a different company that could deliver in a timely manner. I am extremely disappointed in the level of service provided by PowerToolsDirects.com and will not be ordering from you again in the future. Sincerely, Byulent Eminov”

Helpful Report

Posted 2 years ago

“Used this company a few times now and the service has always been fantastic. Good prices, fast service perfect.”

Helpful Report

Posted 2 years ago

“Excellent service.”

Helpful Report

Posted 2 years ago

“The price for the varnish was excellent. The delivery firm fed ex was excellent. However you got my order at 6pm thursday , i spent £9 on express delivery, but it didnt get to the couriers till tuesday!! Thats not express which i paid for and i was expecting it on monday or tuesday at the latest, not half way through wednesday.”

Helpful Report

Posted 2 years ago

“Plate compactor arrived very quickly with no fuss. Great service!”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.5 based on 14,092 reviews