Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,296 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item received early well packed and as desribed”

Helpful Report

Posted 2 years ago

“my order of a 1-2 micrometer was delivered within 4days fab service”

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Posted 2 years ago

“Great online service very disappointed not delivered to my address when I paid for this had to collect from pick up point.”

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Posted 2 years ago

“Excellent service and communication through out”

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Posted 2 years ago

“Avoid at all costs, eBay needs to look at this company's policies and postage. Got stung and will never buy from this company again.”

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Posted 2 years ago

“Good seller,good delivery thanku”

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Posted 2 years ago

“Order processed and delivered efficiently”

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Posted 2 years ago

“Very easy to place the order, the website is well organised. Delivery was prompt and well organised.”

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Posted 2 years ago

“Ordered online and received within two days. Very good service.”

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Posted 2 years ago

“First class with everything.Got rotary up and is working good”

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Posted 2 years ago

“Take orders for items they obviously don't have in stock, take payment for express delivery and only inform when chased a week later that they don't have the stock. No response to calls. Email responses in the early hours of the morning! Waiting on a refund and have ordered elsewhere.”

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Posted 2 years ago

“Brought a sealey jack which is faulty Sent email no reply Phone number doesn’t work Bad customer service”

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Posted 2 years ago

“ordered 2 campagas refills last week and contacted Powertools direct.They replied I will look into it. Still waiting for answer to where my order is.”

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Posted 2 years ago

“I paid extra delivery charge to get the item asap, it should be with me between 25th and 26th, today is 27th and i haven't received ir heard from you.”

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Posted 2 years ago

“My item was dispatched the next day. Unfortunately the carriers service did not match mainly because I live on a private drive. So I would say if your house is not visible from the street include more specific directions. However the customer service team were brilliant in helping to resolve the situation. They have been a pleasure to deal with. I would definitely use again.”

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Posted 2 years ago

“This company is taking orders that they don't have! The delivery shown is total fiction with no details of when item will be shipped. I have a great dislike companies that do this. I demanded a refund which they did.....the only thing good. It appears I'm not the only one with these issues. I don't recommend”

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Posted 2 years ago

“Still no received the delivery not had any confirmation about the delivery or if its been refunded”

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Posted 2 years ago

“Good product price and delivery”

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Posted 2 years ago

“Your service has been excellent. Unfortunately my product was not so good jamming taking the blade out a real worry having a knife that I cannot trust in use. It must have been just a manufacturing fault. I’ve binned it’s It’s not about the money lostbut more about being safe. I won’t hesitate shopping with you again tho👍🏼”

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Posted 2 years ago

“well done,prompt delivery”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 14,296 reviews