Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,715 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,715 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't bother ordering from this company i have paid £8.95 next day delivery on my order on the 15th Nov and i still haven't received my order they are a joke they don't answer emails or the customer service number if i could give them no stars i would”

Helpful Report

Posted 1 year ago

“Not the first time I have ordered off Power Tools. Excellent value and service. No problems with delivery.”

Helpful Report

Posted 1 year ago

“Placed order on a Sunday for 2 tins of spray paid £7.95 express delivery and item didn't arrive until following Monday after I emailed on Friday asking when I might receive my delivery.”

Helpful Report

Posted 1 year ago

“A review was invited so here it is. Express delivery - over £10 took 8 days - much too long. Silicone was old and no nozzles supplied as per the illustration. No answer on phone. Have send an email requesting rectification and will update review if matter is satisfactorily resolved”

Helpful Report

Posted 1 year ago

“Item purchased might have been small but paid for express delivery, but item not dispatched till 5 days later not happy at all.”

Helpful Report

Posted 1 year ago

“kept informed about delivery details”

Helpful Report

Posted 1 year ago

“Super quick delievery. Easy to navigate site. Great heavy duty garden pruners”

Helpful Report

Posted 1 year ago

“Great price, quick delivery and really helpful staff when I emailed to correct an error I had made in my order.”

Helpful Report

Posted 1 year ago

“Very good price and delivery charges. No hassle ordering and quick delivery. Thank you.”

Helpful Report

Posted 1 year ago

“Brilliant service”

Helpful Report

Posted 1 year ago

“No problems. Prompt delivery and customer care good”

Helpful Report

Posted 1 year ago

“I have got an email to write a review but I haven't got my parcel yet. Ask me when I have my order at home and I can check it.”

Helpful Report

Posted 1 year ago

“ordered screws for a job lots of ! £500 plus , said 2-3 day delivery , week later nothing , called went to voicemail , emailed customer service been quicker to post it ! lack of communication and speed of replying is very poor ! had to order from another company as need to jet job done !”

Helpful Report

Posted 1 year ago

“Well priced product and good communication throughout.”

Helpful Report

Posted 1 year ago

“Easy and simple ordering and quick delivery”

Helpful Report

Posted 1 year ago

“Good price. Scraper as described. Would use this company again”

Helpful Report

Posted 1 year ago

“Great service quick delivery good price Well packaged”

Helpful Report

Posted 1 year ago

“I expected the goods I ordered on Monday & Tuesday and the latest but they did not arrive until the Wednesday - caused us problems to get a job done - so very dissapointed!”

Helpful Report

Posted 1 year ago

“It was very good”

Helpful Report

Posted 1 year ago

“Best price online with next day delivery Cheaper than Amazon Prime even not counting prime subscription. Delivered next day and item/ chisels as described. Thank you. I would use Power Tools Direct again and I highly recommend it.”

Helpful Report

Posted 1 year ago

Power Tools Direct is rated 4.5 based on 13,715 reviews