Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,830 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered with delivery stated in 2 days. 2 days later, no tracking, no delivery and was told "it will be delivered today or tomorrow". Tomorrow came and went, and following up....told the item was out of stock, and may be in the following week. Pathetic service....and now lost a customer.”

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Posted 1 year ago

“easy purchase”

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Posted 1 year ago

“I ordered an item, which was well priced, and it arrived within the anticipated timescale.”

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Posted 1 year ago

“Ordered from these guys twice, first time they said there was damage to our order and would we accept something else. Second time we ordered they messaged us 2 days later to say they had none in stock. Won't waste our time in future”

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Posted 1 year ago

“Best price and delivery exactly as advised.”

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Posted 1 year ago

“Rotary airer was a bargain (even with postage) and arrived within a couple of days. My queries were answered promptly and courteously.”

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Posted 1 year ago

“Difficulty in ordering but Simon very helpful resolving the issue”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“I purchased a generator going to 13days no delivery no update or tracking number. I wonder if this business is genuine. Generator that valued at 805.00”

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Posted 1 year ago

“Good value and very prompt delivery.”

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Posted 1 year ago

“Good product, fast delivery, only minus point, it said free delivery but at checkout I was charged delivery”

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Posted 1 year ago

“Very fast delivery great prices”

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Posted 1 year ago

“Excellent, top quality products at fair prices. I ordered Gorrilla tubs - EXCELLENT. QU”

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Posted 1 year ago

“Service and delivery was very good.”

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Posted 1 year ago

“As ordered, prompt delivery, top job”

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Posted 1 year ago

“Great pricing in comparison to other outlets even with factoring in the standard delivery charge which I don’t mind paying as it’s fast (2 days) via FedEx”

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Posted 1 year ago

“Power Tools Direct were fantastic! They had some good deals on and the postage was reasonable, so I decided to order myself some fixings. I would certainly use them again.”

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Posted 1 year ago

“Ordered from these 10 days ago del charge of £35 to the highlands, still no delivery and no communication Avoid”

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Posted 1 year ago

“Good competative prices and prompt delivery. easy to find parts.”

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Posted 1 year ago

“Excellent company, easy to use site, fast delivery. Definitely recommend”

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Posted 1 year ago

Power Tools Direct is rated 4.5 based on 13,830 reviews