Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,086 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,086 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 20th July 2026

Anonymous

Anonymous // 01/01/2019

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“Order delivery on time”

Helpful Report

Posted 10 months ago

“The only place I could find exactly what I was looking for, even better at a very competitive price. Good feedback from the sales team”

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Posted 10 months ago

“Good product, delivery took a while but overall very good.”

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Posted 10 months ago

“Had a small issue with my order as it arrived damaged. Power tools direct sorted this out for me very quickly. Thanks”

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Posted 10 months ago

“Very unprofessional approach. Ordered goods with express delivery. After two weeks, I had to return the order and wait another week for delivery... never again.”

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Posted 10 months ago

“Everything worked well. Easy to order. ifo on the delivery was good. Delivery on the day stated. It was lucky I was in as there was no option to specify for the parcel to be left in a pre determined place.”

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Posted 10 months ago

“Great price quick delivery”

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Posted 10 months ago

“fast efficient service thank you”

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Posted 10 months ago

“Great experience making a purchase from Power Tools Direct. The product was well-priced and delivered on time”

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Posted 10 months ago

“Having waited for a long while for my previous supplier to have my items in stock. I found your company. Items packed very sturdily and recieved faster than I expected.”

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Posted 10 months ago

“They do not keep all items in stock as advertised. Make sure you check. We had to call to find this informaiton out. They still cannot give me a due date into their warehouse, then they will ship on the Premium Express Delivery Service. Not that Express as ive been waiting over a week already. Wont be using this company for any future purchases.”

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Posted 10 months ago

“Very good service, quick delivery”

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Posted 10 months ago

“Had to wait for a week for a package to arrive. Polite customer service, but delivery struggles...”

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Posted 10 months ago

“Very easy to deal with. I emailed with a query over a date for delivery. Got back to me straight away with confirmation. No issues at all.”

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Posted 10 months ago

“Excellent value :And friendly helpfull customer service, Highly recommended.”

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Posted 10 months ago

“Great quality garden fork at a good price. Very well packaged to protect item and couriers. Slightly slower dispatch than expected, but only by a couple of days. Arrived in undamaged condition.”

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Posted 10 months ago

“Great choice, competitive prices.”

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Posted 10 months ago

“super fast service, quite heavy chunks as well so I was very pleased”

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Posted 10 months ago

“Excellent quality ,delivered on time easy to use. Im very satisfied thank you”

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Posted 10 months ago

“Not a great experience. Placed 2 orders this year. 1st order had to chase for the £7.95 express delivery. Eventually delivered 12 days after ordering. 2nd order again had to chase after 6 days of waiting for any info. Told there were delays with some products (despite being listed as in stock on the website). Had to cancel as they could not give a lead time. Prices are great but of no use if delivery takes ages or the items ordered aren’t actually available.”

Helpful Report

Posted 10 months ago

Power Tools Direct is rated 4.5 based on 14,086 reviews